Admissions Counselor (Administrative Coordinator) in Portland, Oregon at Oregon Health & Science University
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Job Description
US-OR-Portland
Requisition ID: 2026-40618
Position Category: Administrative/Office Support
Job Type: AFSCME union represented
Position Type: Regular Full-Time
Posting Department: School of Nursing
Posting Salary Range: $30.34 - $41.02 per hour with offer based on experience, education and internal equity
Posting FTE: 1.00
HR Mission: Academics
Drug Testable: No
LinkedIn Job Code: #LI-CC1
Department Overview
The Admissions Counselor plays a dual role supporting both the outreach and enrollment efforts of the university. This position is responsible for developing and executing recruitment strategies to attract a diverse and qualified applicant pool, while also managing the end-to-end application review and processing workflow. Serving as an admissions counselor with a focus on undergraduate, Masters, and PhD programs, this individual provides personalized guidance to prospective students from initial inquiry through enrollment.
Function/Duties of Position- Develop and implement recruitment plans for assigned undergraduate, Masters, and PhD programs
- Represent the university at college fairs, school visits, community events, and virtual sessions.
- Deliver presentations to prospective students and families about academic offerings, application procedures, financial aid, and student life.
- Build and maintain strong relationships with college advisors, and community-based organizations.
- Advise and counsel prospective students on admissions requirements, timelines, and program options.
- Counsel denied applicants on ways to strengthen application for future years.
Admissions Processing
- Manage application files for assigned programs, ensuring timely and accurate processing of documents.
- Review applications and supporting materials in accordance with admissions policies and program-specific requirements.
- Ensure data integrity in the admissions software, student information system, and reporting tools.
- Collaborate with operations and technical teams to troubleshoot application or system issues.
- Assist other Admissions Counselors with processing as needed
- Other duties as assigned
Collaboration and Coordination
- Serve as a liaison to academic departments and support units to align recruitment and processing efforts.
- Coordinate with marketing and communications on outreach materials, email campaigns, and social media content tailored to prospective students.
- Assist in organizing and executing on-campus and virtual recruitment events, open houses, and admitted student days.
- Other duties as assigned
Reporting and Continuous Improvement
- Report on recruitment trends, applicant conversion rates, and yield strategies.
- Make data-informed recommendations to improve the recruitment pipeline and streamline processing procedures.
- Participate in staff training, professional development, and process enhancement initiatives.
- Other duties as assigned
Required Qualifications
Four years of general office or secretarial experience; OR
An Associate’s degree or certificate in office occupations or office technology and two years of general office or secretarial experience; OR
A Bachelor’s degree and two years of general office or secretarial experience; OR
An equivalent combination of training and experience.
Strong communication, organizational, and interpersonal skills.
Ability to work independently and as part of a collaborative team.
Proficiency with CRM systems (e.g., salesforce), Microsoft Office Suite, and virtual communication tools.
Valid Driver’s License
- Ability to perform the job duties with or without accommodation.
Preferred Qualifications
- Master’s preferred in higher education, student affairs, or related field.
- 2–4 years of experience in college admissions or student services.
Experience with both recruitment and application processing in a university setting.
Knowledge of best practices in holistic application review and student engagement.
Familiarity with a specific student population (e.g., transfer, international, nursing, first-gen).
Bilingual or multilingual abilities