Unit Secretary Coordinator in Lawrence, Massachusetts at Merrimack Health

JOB SUMMARY:

The Unit Secretary Coordinator serves as the first point of contact for the Infusion Center, whether greeting patients and visitors at the reception desk or responding to incoming telephone calls. This individual establishes a professional, courteous, and compassionate tone while promoting a positive patient and customer experience.

The Unit Secretary Coordinator performs a variety of administrative, secretarial, and clerical functions that support the efficient operation of the Infusion Center. Responsibilities include patient scheduling, appointment coordination and confirmation, communication with physician offices and other members of the healthcare team, and assists in ensuring required orders, authorizations, and supporting documentation are received and complete prior to scheduled infusion appointments.

EDUCATION AND RELATED EXPERIENCE:

Required:

• High school diploma or equivalent.
• Previous experience in related health care fields desired.
• Knowledge of medical terminology required.
• Computer literacy required.

Preferred:

• Associates degree preferred.