Trainer/Job Coach in San Francisco, California at Richmond Area Multi-Servi

Richmond Area Multi-Services (RAMS)

Trainer/Job Coach - Vocational Supportive Services for CalWORKS participants

for the RAMS Hire-Ability Community Jobs Program

Hire-Ability is the award winning vocational services program of RAMS. Hire-Ability provides quality & culturally competent vocational rehabilitation, training, and support services to adults with barriers to employment, behavioral health conditions and/or mental health disabilities. Program services include: Employment Services, Employee Development, Janitorial Training, Clerical and Janitorial Internships, Help Desk and Desk Top Training, Community Jobs Program for CalWORKs, and Youth Programming (Youth2Youth, TAY Peer Employment and Career Connections).

Salary Range: $35.30 To $42.15 Hourly

Status: Full-Time, Exempt (Monday through Friday)

Benefits: Health Insurance, PTO, Paid Holidays, 401K

As a member of the Community Jobs Program (CJP) the Trainer/Job Coach works with the CJP Team in an effort to increase CalWORKs participant’s employability through a job readiness and job preparation program that includes vocational skills training and paid work experience.

Essential Job Duties include, but are not limited to:

• Prepare and Provide Job Readiness Activities which include but are not limited to the following:
  • Vocational and educational assessments (example: Individual Service Plan)
  • Job Readiness and Soft Skills Training
• Provide Job Coaching/Support to participants throughout the different stages of CJP
• Work collaboratively with Job Developers and CJP team to encourage participant engagement throughout the various stages
• Support in efforts to re-engage participants in the services provides
• Engage participants in Vocational Skills Development Training in a classroom style setting and update training materials as needed to adapt to participants needs
• Conduct check-ins with participants to address barriers using a strength based and trauma informed care approach
• Communicate with HSA staff on an ongoing basis, reporting participant absences within two days of occurrence
• Works collaboratively with all the related Hire-Ability staff around meeting the program's contract objectives
• Provide basic remedial education, as needed, such as reading comprehension and basic math
• Provide job retention support for a minimum of 90 days to participants who obtain unsubsidized employment
• Participate in case conference meetings with HSA staff to make next step recommendations, referrals for ancillary, other supportive services, or address concerns and document recommendations
• Other duties as assigned

Educational level, Experience, & Other Requirements:

• Three years of experience providing direct services to human services and/or behavioral health services participants from minority/underserved groups or similar population
• Excellent verbal and written communication skills in English
• Demonstrated experience providing job readiness and vocational skills development training required
• Must have excellent communication skills and a friendly, customer-focused attitude
• Strong interpersonal skills and ability to work effectively, function independently, and interact professionally with a diverse, multi-cultural, and interdisciplinary staff of all levels

Other Preferred Qualifications:

• Bachelor’s Degree in social work, business & marketing communications field, preferred.
• Familiarity with community human services and/or behavioral health systems of care in San Francisco highly preferred
• Familiarity with the San Francisco community resources/services (may include health, mental health, substance abuse, vocational, housing, etc), highly preferred
• Strong commitment to the philosophy, goals, & mission of RAMS in providing community-based, culturally competent, and participant-guided mental health services to the community
• Commitment to engaging in professional development activities such as trainings, continuing education seminars, case conferences, and reviewing up-to-date material, etc., as related to treatment strategies for the population of Hire-Ability
• Experience supporting participants in a holistic, strength-based, Trauma-Informed Care approach