Banquet Server (Full-Time) River Rock Casino Resort in Richmond, British Columbia at River Rock Casino Resort

About the Role:

As a Banquet Server in Canada, you will play a crucial role in delivering exceptional dining experiences during events and special occasions. Your primary objective is to ensure guests receive attentive, courteous, and efficient service in a banquet setting, contributing to the overall success of each event. You will collaborate closely with the banquet team to set up dining areas, serve food and beverages, and promptly address guest needs. This role demands a strong focus on detail, teamwork, and the ability to maintain a professional demeanor in a fast-paced environment. Ultimately, your efforts will help create memorable experiences that encourage repeat business and positive word-of-mouth for the hosting venue.

Minimum Qualifications:

• Previous experience in food service or hospitality, preferably in banquet or event settings.
• Ability to stand and walk for extended periods and carry trays or plates weighing up to 25 pounds.
• Basic knowledge of food safety and hygiene standards.
• Strong communication skills in English to interact effectively with guests and team members.
• Legal eligibility to work in Canada.

Preferred Qualifications:

• Certification in food handling or hospitality service.
• Experience working in diverse cultural environments or with large-scale events.
• Multilingual abilities to assist a broader range of guests.
• Familiarity with POS systems or banquet management software.
• Customer service training or related coursework.

Responsibilities:

• Set up banquet rooms according to event specifications, including arranging tables, chairs, linens, and place settings.
• Serve food and beverages to guests in a timely and courteous manner, ensuring all dietary restrictions and preferences are respected.
• Assist in clearing tables and resetting them between courses or events while maintaining cleanliness and organization.
• Collaborate with kitchen and event staff to coordinate service flow and address any guest requests or concerns promptly.
• Adhere to all health and safety regulations, including proper handling of food and beverages and maintaining a clean work environment.

Skills:

The required skills such as effective communication and physical stamina are essential for interacting with guests and managing the physical demands of banquet service. Attention to detail ensures that event setups meet specific requirements and that service is delivered flawlessly. Teamwork skills enable smooth coordination with kitchen staff and fellow servers to maintain efficient service flow. Preferred skills like multilingualism and familiarity with POS systems enhance the ability to serve diverse guests and streamline order processing. Together, these skills contribute to creating a welcoming atmosphere and ensuring each event runs seamlessly from start to finish.

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified team members. Accommodation is available throughout the recruitment and selection process. Team members requiring accommodation are encouraged to contact Human Resources at any stage of the process.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.