Trust Officer III - BTC Trust Company of South Dakota in Sioux Falls, South Dakota at Bankers Trust Company

BTC Trust Company of South Dakota is the successor to the oldest trust company in South Dakota and is affiliated with Bankers Trust, Iowa’s largest privately-owned bank. We have a full-time staff of 7 professionals in our Sioux Falls office and are supported by more than 20 Back and Middle Office professionals in Des Moines, IA.

Job Summary:

The Trust Officer III is responsible for the daily activities related to the administration and maintenance of upper-tier South Dakota directed trust, family office, and traditional fiduciary relationships for high-net-worth and ultra-high-net-worth domestic clients. This position requires a high degree of business and legal acumen, leadership, collaboration, client service skills, prompt responses to client inquiries, and completion of special projects for clients, as necessary. Duties will include the preparation of necessary documents to open and maintain account compliance; facilitate trust drafting, modification and petitions with clients and outside professionals, review, analyze, and implement investment documents, and properly document each step of trust administration to achieve ultimate client satisfaction and superior performance in audit testing by internal auditors, FDIC, and the SD Division of Banking. This position will also participate in new business development activities to support the growth of the Company and may be asked to travel occasionally throughout the year.

Primary Functions and/or Responsibilities:

Manages assigned client relationshipsProactively anticipates client needs and requestsInteracts with clients to answer requests, coordinating daily activities and escalating issues as neededCompletes special projects as assignedPrepares materials for client and prospect presentations and meetingsCompletes necessary documents relating to compliance and annual account reviewsManages and coordinates new account onboardingMeets sales and referral goals assignedReviews and follows up on sales activitiesCollaborates with others to drive success of team, department, and organizationShares and promotes new ideas to support process improvements and changes to team processesManages continued professional developmentServes as a backup to other team positionsPerforms other duties as assigned