Morning Front of the House F&B Lead (Baltimore) in Baltimore, Maryland at ASH People LLC

About ASH designs, develops, owns, and operates a very special collection of properties. In our world, a hotel is much more than a destination to meet, dine, or sleep. Rather, it is a dynamic site of imagery and emotions, interactions and sensations manifesting within the walls of a beautifully restored local legend - a living movie set. An ASH hotel is a connection to the past and a beacon for the future, layered in nuanced storytelling that invites exploration time and again.

Hotel Ulysses is a place where wanderers from anywhere can come for one-of-a-kind experiences – whether they are popping out of their Baltimore studio for a drink or need a place to stay during their East Coast tour. To venture into Baltimore’s rich history and vibrant community by way of the landmark Latrobe building feels only natural — an icon with a checkered past that has been restored to carry on its legacy. Nestled into the neighborhood of Mt. Vernon, the sprawling site houses 116 guest rooms alongside Blooms, an eccentric cocktail lounge, and Ash-Bar, a salon-style café. Far from a support for tourists, Ulysses stands firm as a contributor and tableau vivant of Baltimore’s artistic tradition–and its contemporary evolution.

About the role

The Morning Front of House Lead is responsible for supporting smooth morning operations across the front of house. This role acts as the point person for the AM team by helping ensure staff arrive on time, service standards are followed, orders are checked in and put away properly, and the floor is supported throughout service.

This position is a working lead role, meaning the AM FOH Lead should be comfortable assisting as a server, support staff, host, runner, or general floor support as needed. The role carries a higher hourly wage due to the added operational responsibility and accountability.

What you'll do

• Open Morning Operations
• Lead FOH morning operations and opening readiness.
• Ensure staff arrive on time and are shift-ready.
• Communicate staffing issues and support team productivity.
• Check incoming orders for accuracy and proper storage.

• Rotate product and maintain organized storage areas.
• Report missing or incorrect items to management.

• Assist on the floor in service, host, runner, expo, or support roles.
• Help maintain hospitality standards and smooth guest service.
• Support table resets, food/drink running, and stocked service areas.

• Reinforce dress code, cleanliness, punctuality, and professionalism.
• Support opening duties and side work completion.
• Escalate performance concerns when necessary and lead by example.

• Keep FOH areas clean, stocked, and organized throughout the shift.
• Monitor supplies, silverware, glassware, and service stations.
• Help maintain health code and food safety standards.

Qualifications

• Must be available to start shift at 5:30 AM
• Must be available to work weekends
• Previous restaurant, bar, hotel, or hospitality experience preferred.
• Ability to lead by example while still working alongside the team.
• Strong communication and problem-solving skills.
• Reliable, punctual, and organized.
• Comfortable handling deliveries, invoices, stocking, and floor service.
• Ability to multitask in a fast-paced environment.
• Must be able to stand, walk, lift, bend, and carry items during the shift.

Compensations

• The pay range for this role is: $17 USD per hour plus tips (Hotel Ulysses)
• Annually: 5 vacation days, 5 paid sick days, 11 paid holidays
• 401k with 4% company match, dollar for dollar
• 40% Gym Membership Discount
• Food & beverage discount and discounted hotel rooms at all ASH properties
• Opportunity for growth within Hotel Ulysses and parent company ASH NYC.

ASH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. In addition to federal law requirements, Ash complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.