Wraparound Facilitator in Springfield, Oregon at Direction Service

General Description:

The Wraparound Facilitator provides Wraparound Facilitation for eligible youth and families; facilitates Wraparound Teams to develop Plans of Care; works collaboratively with community partners to arrange needed supports; coordinates and collaborates with system of care/community partners.

Benefits:

• Medical
• Dental/Vision
• 401(k)
• Paid Sick and Vacation
• 13 Paid Holidays per year
• And More!

Pay Differentials:

Pay differentials are given for bilingual (Spanish) language skills and/or advanced degrees (master's and above) in required field.

Reasonable Accommodations:

To perform this job successfully, an individual must be able to perform each job duty/responsibility satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Supervisory Duties and Responsibilities:

• None

Duties and Responsibilities:

• Maintains a caseload of up to 15 youth. Maintains records of Wraparound Team meetings, evaluations, individual services and support plans, referrals, follow-up reports, and case notes.
• Maintains accurate and detailed administrative records including time tracking, mileage, and other critical records as required.
• Facilitates Wraparound Team Meetings, and helps develop, and implement individual Plans of Care with the team.
• Works with CCO Care Managers to plan and coordinate the activities of wraparound service with the mental health providers and system of care.
• Works with other youth serving agencies to implement coordinated and effective service provision to youth and their families.
• Works with families to build informal networks and social supports including engaging with child and family advocacy programs.
• Advocates as appropriate on behalf of families for needed supports from system of care community partners.
• Provides information on and referrals to specialty services; arranges for a variety of goods and services to meet the needs of a youth or family as identified by the Wraparound Team including but not limited to respite care; medical; social or recreational services; etc.
• Communicates new information/resources to YFS staff.
• Maintains and increases knowledge through reading, attending a variety of training programs and conferences, and other resources.
• Adheres to Oregon Administrative Rules pertaining to Wraparound Care Coordination as required by the State of Oregon (OAR 309-019-0326).
• Collaborates with other YFS staff to address issues of common concern.
• Maintains a flexible work schedule, and travels to families’ homes and community locations when needed.
• Communicates and maintains schedule using agency’s communication and calendar applications.
• Participate in workspace norms and duties including maintenance and upkeep of agency spaces.
• Provides case studies or progress reports as directed.
• Participates in fundraising, development, and outreach activities.
• Performs other projects/duties as assigned.

Necessary Knowledge, Skills, and Abilities:

• Performs work accurately and thoroughly within timelines.
• Uses discretion and maintains confidentiality regarding sensitive client and company information.
• Follow legal/ethical guidelines for the profession.
• Makes critical decisions while following Direction Service procedures.
• Works effectively with people regardless of their age, gender, race, ethnicity, religion, or job type/status.
• Problem solves and deals proactively with work-related problems.
• Maintains a professional image and carries out duties in a professional manner.
• Works independently to perform a task to the best of one’s ability using his or her own drive or initiative.
• Strong understanding of available community resources and supports.
• Shows consideration for and maintains good relations with others.
• The ability to use standard office equipment, mobile technology, computers, and computer software such as Electronic Health Record and the Microsoft 365 Suite. Ability to learn other computer software programs as required by assigned task.

Minimum Position Qualifications:

• A bachelor’s degree or combination of three years’ experience in a related field.
• Must have Qualified Mental Health Associate (QMHA) certification or meet criteria to be credentialed as a QMHA by MHACBO upon hire.
• Driving is an essential function for this position. Must have own reliable transportation for travel throughout Lane County. Must also possess a valid driver’s license and an acceptable driving record. Employees are required to maintain insurance on their vehicle in accordance with Oregon law.
• Employment contingent on a satisfactory Criminal History Check as required by the State of Oregon (OAR 407-007-0200 to 407-007-0370) and as deemed acceptable by Direction Service.

Preferred Qualifications:

• Bi-lingual in Spanish.

Working Conditions / Physical Demands:

• Must be able to work in an office or outdoor environment including standing, walking, and running, sitting for extended periods of time, bending, twisting, reaching, balancing, hear and/or respond to verbal/audio cues, see and/or respond to visual and read computer screen. Must be able to lift up to 25 pounds at times.
• Exposure to communicable diseases found in children and the public.
• Ability to manage situations with clients who may use challenging or offensive language with the potential for escalation to physical aggression and related follow-up