Remote - Benefits Specialist Agent in Remote at Spade Recruiting
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Job Description
We are currently expanding our remote team and looking for motivated, dependable individuals to join us as Benefits Representatives.
In this role, you will work with individuals and families who have requested information about available benefit programs. You will communicate with clients through phone and video appointments, explain available options, answer questions, assist with applications, and provide ongoing customer support.
This is a fully remote position with training, mentorship, and opportunities for long-term professional growth.
ResponsibilitiesConnect with prospective and existing clients by phone, email, and video
Schedule and confirm virtual appointments
Conduct professional virtual presentations
Identify client needs and explain available benefit options
Answer questions regarding coverage and services
Assist clients with applications and enrollment documentation
Follow up with clients throughout the enrollment process
Maintain accurate and organized client records
Provide ongoing customer service and account support
Follow company procedures and compliance requirements
Participate in virtual training, coaching, and team meetings
Develop strong, long-term client relationships
Strong verbal and written communication skills
Professional, dependable, and organized
Comfortable communicating with clients by phone and video
Basic computer and technology skills
Ability to manage time effectively and work independently
Must be 18 years of age or older
High school diploma or equivalent
Must be able to complete required background screening
Customer service, sales, or retail experience is an asset but not required
Positive attitude and willingness to learn
Weekly compensation
Performance-based bonuses
Flexible scheduling
Fully remote work-from-home environment
Comprehensive training and ongoing mentorship
Residual income opportunities
Health benefit options for eligible representatives
Career advancement and leadership opportunities
Performance-based travel incentives
Supportive team environment
Long-term professional development