Senior Director, Embedded Agentic Commerce in New York, New York at Order.co
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Job Description
Order.co is the System of Action for the Office of the CFO, transforming the way businesses purchase and pay into an intuitive, B2C-like shopping experience. Order.co leverages embedded AI agents and embedded financial products to reinvent the way businesses connect with their vendors.
End users enjoy a seamless, zero-training buying experience, while finance and procurement leaders gain a single platform to orchestrate how the business “should operate”. The result is an all-in-one solution that serves as a gravitational pull for spend and data, automating and eliminating procurement and finance workflows from requisition to reconciliation along the way.
Order.co is on the cutting edge of B2B Agentic Commerce, poised to be the market leader in creating a more predictive, prescriptive, and personalized experience for users.
Founded in 2016 and headquartered in New York City, Order.co oversees nearly half a billion in annualized spend across hundreds of customers like WeWork, SoulCycle, Lume, and [solidcore]. Order.co has raised $75M in funding from industry-leading investors like MIT, Stage 2 Capital, Rally Ventures, 645 Ventures, and more. Order.co has been proudly named a 50 to Watch by Spend Matters and a Best Place to Work by BuiltIn and Inc. Magazine.
Role OverviewOrder.co is seeking a Senior Director, Embedded Agentic Commerce to lead one of the company’s most strategic and fastest-growing channels This leader will own the Embedded Agentic Commerce POD — a cross-functional growth and commercialization function responsible for scaling partner ecosystems, driving adoption and monetization, and building repeatable playbooks successful ecosystem partner deployments.
This role sits at the intersection of ecommerce, marketplace strategy, partnerships, growth consulting, commercialization, and product enablement. You will work closely with Partnerships, Product, Forward Engineering, Operations, Customer Success, Marketing, and Executive Leadership to help software ecosystems successfully launch and grow embedded commerce offerings powered by Order.co.
The ideal candidate combines strategic thinking with operational rigor and customer-facing leadership. They should be comfortable building new motions from scratch, leading cross-functional initiatives in ambiguous environments, and acting as both an executive consultant and operator for partners adopting embedded commerce.
This is a highly entrepreneurial leadership opportunity with broad influence across company strategy, partner success, and revenue growth. The role is designed with a clear path toward VP-level leadership as the Embedded Agentic Commerce business scales, including increasing ownership over team structure, commercial strategy, and business operations.
What You’ll DoLead the Embedded Agentic Commerce PODBuild and lead the Embedded Agentic Commerce POD, including strategy, execution, prioritization, and cross-functional coordinationDevelop scalable operating models for onboarding, activating, monetizing, and expanding embedded commerce partnersDefine organizational processes, success metrics, partner playbooks, and commercialization frameworksServe as executive owner for strategic embedded commerce partnerships and ecosystem relationshipsBuild and scale a high-performing cross-functional team as the business growsOwn Business Growth & P&L PerformanceOwn and influence a growing P&L line associated with Embedded Agentic Commerce revenue growth and partner monetizationDrive GMV, transaction activity, partner revenue contribution, and overall ecosystem profitabilityDevelop business cases, investment frameworks, and prioritization models to support scaling the Embedded Agentic Commerce businessPartner with executive leadership on forecasting, strategic planning, and long-term business expansionTeam Leadership & POD ManagementLead and scale a cross-functional Embedded Agentic Commerce POD responsible for partner growth, commercialization, implementation, and ongoing ecosystem successDirectly oversee and help develop team members across Business Development, Sales, Ecommerce Growth Marketing, and Forward Deployment Engineering functionsCreate alignment across commercial, technical, and operational teams to ensure successful partner launches and long-term growth outcomesEstablish clear operating rhythms, KPIs, accountability structures, and execution frameworks across the PODDrive prioritization and resource allocation across strategic partner initiatives and ecosystem opportunitiesMentor and coach emerging leaders while helping build a high-performance, entrepreneurial culture centered around ownership and executionEcosystem & Partner GrowthPartner with Vertical SaaS platforms, GPOs, marketplaces, and software ecosystems embedding Order.co into their products as a revenue-generating serviceHelp partners design and optimize commerce experiences that increase activation, retention, transaction volume, and monetizationAdvise partners on ecommerce best practices, growth experimentation, customer lifecycle engagement, and marketplace optimizationDrive executive-level business reviews and strategic planning sessions with partnersCommercialization & Growth StrategyOwn the embedded commerce growth strategy across acquisition, activation, monetization, retention, and expansionDevelop consultative testing frameworks and experimentation roadmaps across partner ecosystemsBuild scalable growth playbooks that can be replicated across multiple partner segments and verticalsCollaborate with GTM leadership to define positioning, packaging, and monetization strategies for Embedded Agentic CommerceCross-Functional LeadershipPartner closely with Product and Forward Engineering teams to align roadmap priorities with partner and market needsWork alongside Partnerships and Sales teams to support strategic deals and ecosystem expansionCollaborate with Marketing on enablement content, customer storytelling, ecosystem campaigns, and partner communicationsHelp shape future hiring plans and organizational design for the POD as the business scalesAnalytics & Operational ExcellenceOwn KPIs across partner activation, GMV growth, transaction activity, retention, monetization, and ecosystem healthBuild reporting structures and operating cadences that provide visibility into partner performance and growth opportunitiesUse data-driven decision making to prioritize investments, experiments, and strategic initiativesCreate measurable frameworks for evaluating ecosystem success and partner maturityWhat We’re Looking For10+ years of experience across ecommerce, SaaS, marketplaces, embedded commerce, partnerships, consulting, or growth strategyExperience leading cross-functional teams or business units in high-growth environmentsStrong understanding of ecommerce metrics, monetization models, and lifecycle growth strategiesProven ability to build systems, processes, teams, and commercial programs from zero to scale readyExperience working with software ecosystems, channel partners, or strategic accountsStrong executive communication and stakeholder management skillsAnalytical mindset with comfort using data to drive prioritization and decision-makingComfortable operating as both a strategic leader and hands-on operatorBonus Points
Experience in procurement technology, fintech, payments, or B2B marketplacesAgency or consulting experience improving ecommerce growth, monetization, or customer engagementExperience owning a business line, revenue target, or P&LFamiliarity with experimentation frameworks, analytics, or conversion optimizationStartup or high-growth leadership experienceWhy Join Order.coLead one of the company’s most strategic growth initiativesBuild and scale a new business function from the ground upOwn meaningful influence over ecosystem growth, commercialization, and partner strategyClear path toward VP-level leadership and expanded business ownershipHigh-impact role with strong executive visibility, autonomy, and upsideWhat You’ll ReceiveCompetitive compensation including base salary, bonus, and equityEmployer-sponsored 401(k) with matchComprehensive medical, dental, and vision coverageFlexible time off and hybrid work environmentOpportunity to build and scale a critical function at a high-growth fintech companyThe anticipated annual salary for this role is $250,000 OTE. Actual compensation and title will be commensurate with experience, qualifications, knowledge, and skills.