Coordinator II (Educational Programs Coordinator) in Boston, Massachusetts at Harvard University

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join the Harvard T.H. Chan School of Public Health?

The Harvard T.H. Chan School of Public Health is a world-renowned institution dedicated to advancing public health through cutting-edge research, education, and global collaboration. Our school is a special place to work because of its vibrant, mission-driven community, interdisciplinary approach, and commitment to addressing some of the most pressing health challenges worldwide. We foster a collaborative and inclusive work environment where innovation, continuous learning, and work-life balance are valued.

Learn more about the Schools mission, objectives, and core values, our Principles of Citizenship, and about the Deans AAA vision about our schools ongoing strategic initiatives.

Job Summary:

The Harvard T.H. Chan School of Public Health is dedicated to advancing the public's health through learning, discovery, and communication. The field of public health is inherently multi-disciplinary and so, too, are the interests and expertise of the schools faculty and students. Within this rich and diverse environment, the mission of the Office of Educational Programs (OEP) is to deliver student-centered educational programs based on active learning principles that enable graduates to become leaders in public health research and practice.

The Educational Programs Coordinator will be part of a small customer service-driven team that is charged with managing the operations of the Office of Education's (OED) academic programs. This key support role will engage with students through multiple program offerings in OEP and will be responsible for managing various aspects of the programs with minimal supervision, requiring independent thought and action.

Job-Specific Responsibilities:

Reporting to the Assistant Director in the Office of Educational Programs, the Educational Programs Coordinator provides comprehensive support for a broad range of program operations, working closely with students, faculty, and staff across the School. This role collaborates regularly with key administrative offices, including Admissions, the Registrar, Facilities, Finance, and Information Technology. The Coordinator supports multiple programs, including the MPH in Epidemiology, Online Master of Science, Summer Session for Public Health Studies, and the general MPH program.

Duties and responsibilities include, but are not limited to the following:

• Student Support:
  • Serve as the primary point of contact for prospective and current student inquiries, providing timely, accurate, and comprehensive information regarding program offerings and requirements. Deliver engaging program presentations to prospective, admitted, and current students. Manage and coordinate email communications related to registration, onboarding, cohort activities, housing, and graduation, ensuring clarity, consistency, and a high standard of professionalism across all correspondence.
  • Coordinate the visa certification process in collaboration with Admissions, work with the Harvard International Office to send appropriate visa directions to online students who are attending graduation.
  • Arrange housing accommodations for students who travel to campus in June, maintain vendor contract with housing facility and organize room assignments.
  • Oversee course registration and the degree audit process for online and hybrid programs, proactively identify students who have not met requirements, communicate with them directly, and provide advising support as needed.
  • Plan and coordinate several new student orientations for hybrid and online students, develop and facilitate virtual and on-campus cohort events throughout the academic year, and implement strategies to provide ongoing support for both students and faculty
• Course/Program Support:
  • Serve as the primary lead for the MPH-EPI Symposium, oversee all aspects of planning and execution. Collaborate closely with the faculty director to coordinate event details, schedule presenters, and develop the symposium agenda and attendee materials. Manage event logistics, including catering arrangements and coordination with Information Technology services to ensure seamless delivery.
  • Support admissions operations by maintaining and updating admissions databases, conduct initial staff reviews of applications, coordinate the assignment of applications to faculty reviewers, and assist with recruitment and yield activities.
  • Oversee the administration and distribution of three online certificate programs for all online students, ensuring that participants meet established criteria. Manage the application and review process, and design and distribute certificates upon successful completion.
  • Serve as the staff liaison on the MPH-EPI Practicum Committee. Participate in monthly meetings with instructional designers and faculty.
  • Collaborate with the Assistant Director on the course form submission and approval process by collecting necessary materials and faculty signatures for the Committee on Educational Policy. Submit approved forms to the
  • Registrars Office and maintain updated course records, including faculty assignments, dates, descriptions, and registration priority waves.
  • Manage the recruitment and onboarding of teaching fellows for hybrid and online programs. Prepare and process all necessary hiring forms and employment contracts. Ensure compliance with institutional policies and coordinate with relevant administrative offices.
• Marketing Support:
  • Oversee the MPH-EPI programs social media presence and collaborate with the Assistant Director to develop and implement marketing campaigns for hybrid and online programs. Create and manage engaging content and lead the current student and alumni outreach team to strengthen word-of-mouth marketing and program visibility.
  • Support marketing and communications initiatives by managing listservs, developing and distributing content, maintaining program websites, and coordinating surveys to collect and analyze feedback for continuous improvement.
• Other Support:
  • Manage and negotiate contracts with external vendors for social and education events.
  • Plan and execute program events, including community-building activities, meetings, seminars, guest lectures, and graduation ceremonies. Assemble budget plans and manage logistics such as catering, communications, materials, and event setup.
  • Provide front desk support by greeting and assisting visitors.

The Educational Programs Coordinator will perform additional duties as assigned.

PLEASE NOTE: This role may require occasional evening hours (e.g., for seminars) and limited weekend work. Any such time will be adjusted within the standard workweek, with advance notice provided.

Basic Qualifications:

• 5+ years of related experience required; a combination of education and experience may be considered

Additional Qualifications and Skills:

• Bachelor's Degree
• Experience with Excel, PowerPoint, and Word
• Excellent interpersonal and communication skills
• High adaptability and flexibility and a personal orientation to learn and grow
• Experience effectively prioritizing work in an environment with multiple and conflicting interests
• Works well independently with minimal supervision
• Handles sensitive and confidential information with a high level of discretion

• Appointment End Date: N/A
• Standard Hours/Schedule: 35 hours per week
• Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
• Pre-Employment Screening: Identity

Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country!

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• The Harvard T.H. Chan School of Public Health does not provide visa sponsorship, now or in the future, for staff positions.
• Harvard University requires pre-employment reference checks and background screenings.
• This position has a 90 day orientation and review period. The O&R period will be waived for any internal Harvard employee transfers.

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The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.

Work Format Details

This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the Universitys Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 055. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

Learn more about these and additional benefits on our Benefits & Wellbeing Page.

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.