Warehouse Associate - 2nd Shift (2p-11p) in Greensboro, North Carolina at DecisionPoint Technologies, Inc.

Innovate. Empower. Make an Impact.

At DecisionPoint Technologies, we connect people, data, and technology to empower faster, smarter decisions when it matters most. As a leader in enterprise mobility, barcoding, managed services, and operational technology, we help North America’s top organizations boost productivity, streamline operations, and drive resilience.

Whether you're developing solutions, managing projects, or driving innovation, your work will directly impact industry leaders across retail, logistics, manufacturing, and healthcare. Join us and shape the future of operational excellence.

Job Summary: Under minimal supervision of the Logistics Manager, receive, store, ship, and pick inventory, parts, and other equipment. Access, view, and update NetSuite and IntelliTrack to process orders, RMAs, and shipments. Maintain inventory integrity and train new Warehouse associates as needed. Be an advocate for warehouse systems use and promote consistent processes and procedures in support of inventory accuracy.

Job Responsibilities

• Support Logistics and Service Managers with daily administrative tasks.
• Assist with the receipt, shipment, and picking/restocking of parts, equipment, and other materials.
• Process rental returns and manage Return Merchandise Authorizations (RMAs) accurately and in accordance with SLAs.
• Ensure all inbound deliveries and outbound shipments are processed on time—meeting all deadlines.
• Make appropriate corrections to RMAs, receipts, transfers, and shipments when needed, according to established procedures.
• Enforce compliance with Warehouse SOPs and maintain a safe working environment.
• Assist the Finance team with reconciling purchase orders and payment discrepancies.
• Maintain presentation and organization of the warehouse in accordance with safety standards and customer-ready conditions.
• Use NetSuite (NS), IntelliTrack, and other related systems to monitor and maintain accurate inventory records.
• Help plan and execute regular cycle counts and full physical inventory for DPT and customer-owned stock.
• Investigate inventory issues and coordinate adjustments with the Logistics Manager and Finance team.
• Promote inventory integrity and ensure all inventory is accounted for.

Education & Experience: High school diploma, GED, or equivalent; 1–2+ years of warehouse, receiving, or shipping experience preferred (experience in IT hardware or electronics distribution is a plus). Experience working in fast-paced environments. Experience using material handling and warehouse equipment. Knowledge of shipping and receiving processes preferred.

Core Competencies & Skills:

• Order Fulfillment & Inventory: Hands-on experience with order picking, packing, shipping, receiving, material handling, inventory management, and stock control.
• Attention to Detail: High level of accuracy in picking, packing, and entering inventory data.
• Reliability & Accountability: Strong work ethic, dependable attendance, and a high degree of personal responsibility.
• Communication & Collaboration: Ability to effectively communicate information clearly and professionally in both spoken and written English, with the ability to work effectively across departments and contribute to a collaborative team environment.
• Organization & Productivity: Excellent time management and organizational skills, with the ability to follow procedures and maintain productivity under deadlines.
• Safety: Strong safety awareness and commitment to safety compliance at all times.

Technical & Equipment Skills:

• Data Entry & Math: Basic math and data entry skills for recording items, counting stock, and checking shipments.
• Systems Experience: Experience with ERP or warehouse software systems preferred.
• Certifications: Forklift certification preferred, but not required.

General Environment and Physical Demands

The Warehouse Associate position requires the ability to lift, carry, push, and pull materials up to designated weight limits (e.g., up to 50 pounds), stand and walk for extended periods, and regularly bend, stoop, kneel, crouch, reach, and perform repetitive movements throughout the workday. The role also requires manual dexterity, hand-eye coordination, and the ability to safely operate warehouse equipment, including forklifts, pallet jacks, and hand trucks, as applicable. Employees must be able to work in a warehouse environment with varying temperatures and conditions, visually inspect products and shipment documentation, and maintain the physical stamina necessary to perform duties safely and efficiently in a fast-paced environment.

Benefits

DecisionPoint Technologies offers a competitive compensation and benefits package designed to support your success both professionally and personally. Eligible employees may participate in:

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Health Savings Account (HAS) and Flexible Spending (FSA) options
• Paid Time Off
• Company-Paid Holidays
• Company-Paid Short-Term and Long-Term Disability
• Company-Paid Life Insurance
• Employee Assistance Program (EAP)
• Professional Development Opportunities
• Monthly Technology Benefit

Join Our Team

Great work starts with great people. Join DecisionPoint Technologies and help shape the future of enterprise technology. If you are motivated, customer-focused, and excited to build a career in sales, we invite you to bring your curiosity, initiative, and drive to our team. At DecisionPoint Technologies, you will have the opportunity to learn, contribute, and grow while supporting solutions that help our customers operate smarter and achieve more. DecisionPoint Technologies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.