Field Service Admin in West Jordan, Utah at Quality Electrical Systems

Overview

The Field Service Administrator supports day-to-day field operations by coordinating logistics, tracking parts and service needs, and maintaining visibility across active projects. This role acts as the central point of coordination between Field Service Technicians, Project Managers, Procurement, and Receiving to ensure timely execution and clear communication.
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Key Responsibilities
• Coordinate and track field service part requests from technicians
• Maintain visibility of open requests, priorities, and fulfillment timelines
• Support dispatch tracking and service documentation
• Communicate with Receiving, Procurement, and PM teams to expedite critical items
• Maintain logs for parts, service activities, and site needs
• Assist in preparing service documentation, reports, and status updates
• Ensure accurate tracking of tools, equipment, and materials assigned to field teams
• Support continuous improvement of field service processes and systems (Planner, Forms, etc.)
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Knowledge and Experience Requirements
• 2+ years in administrative, operations, or field support role
• Experience working in construction, electrical, manufacturing, or similar environment preferred
• Familiarity with Microsoft Office (Excel, Teams, Planner)
• Experience with ERP or dispatch systems is a plus
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Core Competencies & Skills
• Strong organizational and follow-up skills
• Ability to manage multiple priorities in a fast-paced environment
• Clear and effective communication across teams
• Problem-solving and sense of urgency
• Attention to detail and accountability