Web Services Manager in at Unitarian Universalist Assoc of Congregations.

Updated:May 2026

Title:Web Services Manager

Staff Group:Information Technology Services

Reports To:Director of Information Technology Services

Location:Open*

Job Category:Program Director I, full-time

Hours/Week:35

* Location is open in the continental United States. You should have easy access to a major airport due to the travel requirements of this position.

Purpose

Lead the Web Services team in the design, development, and ongoing maintenance of UUA web applications and digital services. Serve as the primary point of contact for new project implementations, staff consulting on technology solutions, and the management of key web service vendors. Foster a collaborative, inclusive team environment that advances the mission and values of the UUA.

Principal Responsibilities

Team Management

1. Manage the Web Services team, providing day-to-day direction, priority setting, support, and annual performance evaluations.

1. Mentor and support the professional development of team members.

Project Implementation

1. Serve asprojectlead for the implementation of new web services and digital tools, managing scope, timelines, and stakeholder communication.

1. Oversee the full application development lifecycle for team projects, from requirements gathering and design through deployment and documentation.

1. Ensure new projects adhere to UUA standards for accessibility, security, and usability.

Staff Consulting

1. Act as a primary consultant for UUA staff seeking technology solutions, evaluating needs and recommending appropriate approaches.

1. Build and maintain strong working relationships across departments to ensure IT is a trusted partner.

1. Document solutions and best practices to build organizational knowledge and support self-service.

Vendor Management & Budget

1. Oversee vendor contracts, renewals, and service-level agreements; evaluate vendor performance andidentifyopportunities for improvement or cost savings.

1. Coordinate with Director of ITS to manage spending and annual budgets.

1. Stay current on vendor product updates and ensure the user community is trained and equipped toleveragevendor tools effectively.

1. Evaluate and recommend new vendor solutions as organizational needs evolve.

Technical Oversight

1. Maintain a working knowledge of the team’s technical stack and architecturein order toguide technical decision-making and provide informed oversight.

1. Review and contribute to technical standards, documentation, and best practices.

1. Ensure applications and systems meet ongoing security, backup, and availability requirements.

1. Performs other duties as requested by supervisor,theExecutive Vice President, or the President.

Shared ITS Responsibilities
These responsibilities are part of everyone’s job in ITS, and in all our job descriptions.

- Monitor ticket queues and respond to requests in a timely manner.

- Keep the data safe and backed up.

- Protect the privacy of our staff and constituents.

- “See something, say something” – Point out and help investigate the unusual or unexpected.

- Keep current on emerging technology while being mindful of usability, accessibility, and inclusion.

- Foster a culture of care and support through teamwork and collaboration.

- Prioritize vendors whose values align with the UUA’s mission; where full alignment isn’t possible, proactively engage vendors to encourage more equitable and inclusive practices.

- Participate and engage in dismantling systems of white supremacy and other oppressions.

Qualifications

This is an exempt position with a salary midpoint of $91,400. Compensation may vary based on factors such as experience, qualifications, and geographical location, with offers potentially ranging from 10-15% higher or lower than the midpoint. Requirements include:

• Demonstrated experience managing or leading a technology team, including setting priorities, providing feedback, and supporting staff development.
• Proven ability to manage technology projects from initiation through delivery, including stakeholder communication and documentation.
• Strong interpersonal, consulting, and communication skills; able to work effectively with both technical and non-technical audiences to understand needs and identifyappropriate solutions.
• Broad familiarity with web technologies and modern application development practices sufficient to provide informed technical oversight.
• Ability to work independently and manage competing priorities across multiple concurrent projects.
• Occasional evening and weekend work may berequired.
• Annual travel toGeneralAssembly may berequired.

• Familiarity with or understanding of the following is helpful but notrequired:

• Content management system like Drupal.
• Email marketing/transactional systems like SendGrid.
• Modern relational database solutions likeAirTable.
• Web development languages including HTML, CSS, JavaScript, PHP, and MySQL.
• Cloud infrastructure and DevOps practices (e.g., AWS, Azure, Linux server administration).

• Understanding of issues around anti-racism, anti-oppression, and multiculturalism 
• Work or lived experience with BIPOC communities is ofparticular value 
• Eagerness to work in an organization in which the dismantling of white supremacy is a high priority

How to Apply

People with disabilities, people of color, indigenous people, Hispanic/Latinx, and LGBTQ candidates are encouraged to apply. The UUA is committed to developing a diverse and talented staff team. If you are excited about this role, but are unsure whether you meet 100% of the requirements, we encourage you to inquire and/or apply. Please submit your resume and cover letter via our applicant portal (ADP WorkforceNow) on uua.org/jobs. If you have any questions, please reach out to careers@uua.org.

About the UUA

The Unitarian Universalist Association is a progressive religious denomination headquartered in Boston’s waterfront Fort Point Innovation District. Our faith community of more than 1,000 self-governing congregations brings to the world a vision of religious freedom, tolerance, and social justice. Our normal workweek is 35 hours, we pay 80% contribution towards health insurance premiums, 10% towards retirement (after one year), and have generous paid time-off policies. We are a great place to work, and we value diversity. The UUA is an Equal Opportunity Employer and is committed to the full inclusion of all. As part of this commitment, the UUA will ensure that applicants and staff with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Department of Human Resources at careers@uua.org. For more information on the UUA, visit us online at UUA.org and uuworld.org.

Support for the Mission and Values of the Association

The Unitarian Universalist Association is a progressive and historic religious denomination. All UUA staff members are expected to perform their job duties in accordance with the UUA’s values, principles, and mission. Unitarian Universalism puts love at the center of our commitments, which embrace the Shared Values of justice, equity, transformation, interdependence, pluralism and generosity. The following points drawn from these Shared Values are of particular importance for the UUA’s work environment and staff culture:

• Pluralism and generosity: We affirm the need for a human-centered workplace that allows our diverse staff to flourish. We also understand that our wider culture and societyoppressesand denies human dignity, and weseekto counter the effects of that oppression in our hiring and workplace culture so that each person feels whole and valued.
• Justice and equity: We speak openly and publicly of our support for social and political issues, including LGBTQ equity, racial justice, climate justice, gender equity, and reproductive justice.
• Interdependence and transformation: We recognize that the liberation of all people is interwoven, and we work to counter patriarchy, white supremacy, colonialism, homophobia, transphobia, environmental exploitation, and other interrelated systems of marginalization.