FINANCIAL COUNSELOR PAR in Tampa, Florida at H. Lee Moffitt Cancer Center

H. Lee Moffitt Cancer Center
Tampa, Florida, 33612, United States
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Job Description

Remote in the State of Florida

Position Highlights:

  • The Financial Counselor on the Patient Account Resolution team is responsible for working a call queue and assisting patients by processing financial assistance applications, working self-pay accounts, making payment arrangements, taking payments, providing estimates, and responding to patient account inquiries for both the hospital and physician billing.

The Ideal Candidate Will Have:

  • Proficiency in mathematical calculations and various analysis techniques.
  • Experience using Microsoft Office suite including PowerPoint, Word, Outlook, Excel, etc.

Responsibilities:

  • Answer calls from a phone queue regarding patient account inquiries, payments, financial assistance, estimates, settlements, payment plans for both the hospital and physician billing.
  • Attend peer review meetings and educational training to refine customer service skills.
  • Other duties as assigned.

Credentials and Qualifications:

  • High School Diploma/GED required.
  • A minimum of three (3) years’ experience in a healthcare setting with an emphasis in physician/hospital collections, insurance verification, and/or financial counseling.
  • **Two (2) years Moffitt Revenue Cycle experience can be considered in lieu of three (3) years' experience.**

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Job Location

Tampa, Florida, 33612, United States

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