Surgical Coordinator in Middlebury, Connecticut at Waterbury Hospital

Responsible for the scheduling of OR surgery/procedure cases. Contacts insurance providers to obtain pre-authorization of surgical procedures and diagnostic testing. Provides support to front office operations to ensure smooth flow of patient care.

Duties and Responsibilities:

· Responsible for the coordination and scheduling of all OR surgeries and procedures, to include

pre-op, medical clearance, and post-op appointments.

· Verifies patient demographics and obtains pre-certifications for all surgeries and procedures from insurance carriers.

· Instructs patients on procedure protocol and responds to patient's questions and concerns.

• Acts as a liaison between referring physicians and surgeons for the communication of clinical data and to determine OR scheduling.

· Ensures that all pre-op processes and forms are completed and forwarded to the OR.

· Functions as a back-up to the front office staff as necessary.

• Performs automated functions that fall within job responsibility.

Knowledge, Abilities:

· Excellent communication, interpersonal, patient relations and telephone skills required

· Knowledge of medical terminology and electronic medical records/systems

· Familiarity with commercial insurance processes

· Exceptional attention to detail and accuracy

· Ability to multi-task

Minimum requirements:

High school diploma or GED. At least three years of scheduling experience, with two years of experience in a clinical setting, preferably in a medical practice environment.