Deli Assistant Associate in Lanse, Michigan at Atlas Valley Purveyors

Key duties and responsibilities for Deli Assistant Manager include managing customers, managing inventory, managing employees and schedules, and handling food.

Customer Service:

• Respond to and attend to customer requests in the deli department
• Have a working knowledge of the grocery store inventory to assist customers
• Respond to questions and complaints of customers in a polite manner

Managing Deli Clerks:

• Help design and implement training for deli clerks in food handling, equipment use, customer service expectations, inventory requirements, stocking and sanitation.
• Schedule and supervise employees
• Communicate and maintain food, customer service and cleanliness standards of Atlas Valley Purveyors

Food Handling:

• Responsible for preparing deli items, weighing and wrapping deli products
• Maintains Food Safety Certification and follows the proper food handling procedures set by the County Health Department
• Operate all food preparation machines and equipment
• Ensure that products are properly labeled with prices and dates
• Assist in preparation of menus, recipes and seasonal specials
• Assist in training clerks in relevant food handling areas

Managing Inventory Requires:

• Manage product storage, maintenance and rotation activities to avoid any damages or spoilage
• Monitor and maintain stock inventory levels to avoid over and under stock issues
• Assist in training clerks in daily inventory issues

Stocking Cases Consists of:

• Receive, unload and stock inventory
• Supervise Deli Clerks while stocking

Delivery/Backroom Responsibilities Include:

• Unloading incoming shipments
• Unboxing products

Cleaning and Organization:

• Maintain proper sanitation in the deli area, sales area, backroom, coolers, cases and common public area as set forth by Atlas Valley Purveyors

Qualifications:

• Attention to detail
• Problem solving skills
• Ability to take direction
• Food Safety Certification
• Ability to communicate effectively with staff and customers
• Working knowledge of deli equipment
• Ability to cross-train with other positions within the store

Ability to:

• Stand
• Walk
• Bend down
• Lift and carry at least 50 pounds
• Perform various repetitive motions
• Perform basic reading and mathematics skills
• Create and maintain Deli Clerks' schedules
• Create and implement recipes and menus