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What is the role of a SUPERVISOR/PATIENT ACCESS at McDonough District Hospital?

The SUPERVISOR/PATIENT ACCESS position at McDonough District Hospital is a Full-time or part-time position opportunity in the Medical field.

Where is this SUPERVISOR/PATIENT ACCESS job located?

Macomb, Illinois, 61455, United States

What type of employment is offered for this SUPERVISOR/PATIENT ACCESS role?

Full-time or part-time position

What is the expected salary for this SUPERVISOR/PATIENT ACCESS job?

Compensation will be discussed during the hiring process.

SUPERVISOR/PATIENT ACCESS job near me in Macomb, Illinois at McDonough District Hospital

Job Summary
- The Supervisor is responsible for the overall direction of the Registration and Communications Department. The Supervisor serves as an expert, mentor, consultant, team member and facilitator in the department. Provides registration services as described in the position description of Patient Registration Clerk.
Job Specifications
- EDUCATION AND EXPERIENCE
  - Education.
    - High School degree.
  - Years and Type of Previous Experience.
    - 3-5 years of experience in healthcare required.
    - 2-3 years management experience preferred.
- JOB KNOWLEDGE: Must be knowledgeable of all admitting policies procedures and operation of equipment. This person must also be knowledgeable of hospital management techniques and regulatory agencies' requirements. The patient population must be considered when assessing job knowledge required from employee.
- ABILITIES, INTERESTS AND TEMPERAMENTS
  - Understanding and ability to use EMR, insurance eligibility, word processing and spreadsheet software.
  - Visual acuity required to adequately access, read, understand, prepare, and present written and on-line material.
  - Sound interpersonal, organizational, decision-making, problem solving, and customer service skills necessary to respond and satisfy customers exhibiting high stress behaviors is required.
  - Ability to communicate effectively and concisely with all members of the interdisciplinary care team, accurately transmitting and receiving on-line, verbal and telephone communications.
  - Ability to remain calm and courteous while working in stressful situations.
  - A preference for working in and organizing activities that are carried out in relation to established processes and techniques.
  - Clerical perception is needed to prevent errors in admitting procedures, reports, and record keeping.
  - Ability to perform duties and handle information which requires discretion.
  - Ability to supervise, mentor, and develop the skills of the Registration and Communications personnel.
  - Must have the ability to work with a variety of patients of all populations (e.g. developmentally appropriate care, cultural diversity, patients with pain, victims of abuse or neglect, and diagnosis or procedure specific such as patient with congestive heart failure or cesarean delivery).

SUPERVISOR/PATIENT ACCESS in Macomb, Illinois at McDonough District Hospital

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