BDC Service Scheduler at Johnson Motor Sales Inc – New Richmond, Wisconsin

Service Scheduler

Johnson Motors is looking for an automotive service scheduler to be a part of our team at our business development center (BDC) in New Richmond, WI. This position offers excellent income potential along with career advancement opportunities. Join our dynamic team and grow your career with us!

Service Scheduler Responsibilities:

• Take incoming calls and schedule service appointments for all four of our Johnson Motors dealerships.
• Complete daily customer follow up calls.
• Work as a team to ensure customer needs are met and ensure that the level of customer service is up to the standard that Johnson Motors expects for all our customers.

Service Scheduler Benefits:

• Full benefits package including
• Medical
• Dental
• Vision
• Company paid short term disability and life insurance
• Long term disability
• 401K with company match
• A highly competitive PTO package that increases with years of service
• Employee discounts on vehicle purchases, parts, and service

Service Scheduler Qualifications:

• Must have excellent communication skills to ensure clear communication mainly via phone conversations.
• Must maintain a professional presence both in appearance and attitude.
• Must have a team mentality to ensure that all team members work together to achieve the common goal.
• Must be comfortable with computers, typing, and technology systems.
• Previous customer service experience adds value.