Escrow Assistant at ALLIANCE TITLE & ESCROW LLC – Klamath Falls, Oregon
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About This Position
JOB OVERVIEW: Under direct supervision, the Escrow Assistant 1 provides administrative support to the Escrow Officer and team to facilitate the escrow process.
Key Responsibilities |
Assists in preparing necessary documents and submissions for residential, national and/or commercial escrow transactions, as applicable. |
Reviews documents for accuracy, completeness, and compliance with legal and regulatory requirements. |
Communicates with clients and other parties to ensure a smooth escrow process. |
Maintains and updates records of all transactions and clients. Maintains accurate and organized files and documentation related to each escrow transaction. |
Supports the Escrow Officer in all aspects of the escrow process. |
Ensures all transactions are conducted in compliance with legal and company regulations. |
Answers incoming phone calls, emails, greets customers, and places calls in a timely, professional manner with an emphasis on building customer relationships. |
Ensures a positive customer experience throughout the escrow process. |
Gathers accurate information, opens orders, initial file set up, deposit and disbursement of funds, written transmittals for funds and documents, handles reconveyances, pre-closing maintenance and post-closing follow-up on assigned files. |
May provide transaction information to authorized persons and/or determine who can best provide and route the request. |
May process completed loan packages including applicable conditions, copies and instructions. |
Performs other duties as assigned. |
Minimum Qualifications | |
Education: | High school diploma or equivalent required. |
Experience: | 1-2 years’ experience in an administrative or assistant role. |
Skills: |
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LICENSE/CERTIFICATION: | NA |
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
WORKING CONDITIONS | ||||
PHYSICAL ACTIVITIES | ||||
Never (0%) | Seldom (5%-30%) | Occasional (30%-70%) | Constant (<70%) | |
Ascending or descending ladders, stairs, scaffolding, ramps, poles, etc. | ☐ | ☒ | ☐ | ☐ |
Moving self in different positions to accomplish tasks in various environments, including tight and confined spaces. | ☐ | ☐ | ☒ | ☐ |
Remaining in a stationary position, often standing or sitting for prolonged periods. | ☐ | ☐ | ☐ | ☒ |
Moving about to accomplish tasks or moving from one worksite to another | ☐ | ☐ | ☒ | ☐ |
Adjusting or moving objects up to 20lbs in all directions. | ☐ | ☐ | ☒ | ☐ |
Communicating with others to exchange information. | ☐ | ☐ | ☐ | ☒ |
Repeating motions that may include the wrists, hands and/or fingers. | ☐ | ☐ | ☐ | ☒ |
Operating machinery and/or power tools. | ☒ | ☐ | ☐ | ☐ |
Operating motor vehicles or heavy equipment. | ☐ | ☒ | ☐ | ☐ |
Assessing the accuracy, neatness and thoroughness of the work assigned. | ☐ | ☐ | ☐ | ☒ |
ENVIRONMENTAL CONDITIONS | ||||
Never (0%) | Seldom (5%-30%) | Occasional (30%-70%) | Constant (<70%) | |
Low temperatures. | ☐ | ☒ | ☐ | ☐ |
High temperatures. | ☐ | ☒ | ☐ | ☐ |
Outdoor elements such as precipitation and wind. | ☐ | ☒ | ☐ | ☐ |
Noisy environments. | ☐ | ☐ | ☒ | ☐ |
Hazardous conditions. | ☒ | ☐ | ☐ | ☐ |
Poor ventilation. | ☒ | ☐ | ☐ | ☐ |
PHYSICAL CONDITIONS | ||||
Never (0%) | Seldom (5%-30%) | Occasional (30%-70%) | Constant (<70%) | |
Sedentary work that primarily involves sitting/standing. | ☐ | ☐ | ☒ | ☐ |
Light work that includes moving objects up to 20lbs. | ☐ | ☐ | ☒ | ☐ |
Medium work that includes moving objects up to 50lbs. | ☐ | ☒ | ☐ | ☐ |
Heavy work that includes moving objects up to 100lbs or more. | ☒ | ☐ | ☐ | ☐ |
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Job Location
Job Location
This job is located in the Klamath Falls, Oregon, 97601, United States region.