Administrative Assistant in Bloomfield, Connecticut at Prime Healthcare PC

Turnquist Urology is seeking a dependable, organized, and patient-focused Part-Time Medical Administrative Assistant to support the daily operations of our busy urology practice.

The ideal candidate will be comfortable working in a fast-paced medical office environment, providing excellent customer service, and assisting with both front-office and administrative responsibilities.

• Greet patients and manage patient check-in and check-out.
• Answer incoming phone calls, direct calls appropriately, and respond to patient inquiries.
• Schedule appointments and assist with appointment coordination.
• Process and manage incoming and outgoing referrals.
• Assist with insurance verification and prior authorizations.
• Follow up on authorization requests and communicate with insurance companies.
• Collect patient information, update demographics, and verify insurance details.
• Collect copayments and assist with patient checkout.
• Maintain accurate patient records and documentation in the electronic medical record (EMR).
• Assist with general administrative and front-office duties as needed.
• Provide professional and compassionate customer service to patients and staff.

• Previous experience in a medical office or healthcare setting preferred.
• Familiarity with medical scheduling, referrals, and insurance authorizations.
• Knowledge of medical terminology and insurance verification.
• Experience with electronic medical records (EMR) preferred.
• Strong communication, organization, and multitasking skills.
• Ability to work independently and as part of a team.
• Professional, dependable, and patient-centered.

• Medical office front desk experience.
• Insurance authorization and referral processing.
• Urology or specialty practice experience is a plus.
• Bilingual Preferred