Automotive Parts Manager - Volvo Charlotte in Charlotte, North Carolina at Hol-Dav Inc

Lead the department! Develop the team! Drive the performance!

Johnson Volvo Cars Charlotte is looking for an experienced, motivated Automotive Parts Manager to join our leadership team in the New Year.

We're beginning our search now for a qualified professional to step into this important leadership role in January 2027.

Our Parts Manager plays a critical role in the success of the dealership, ensuring our technicians have the parts they need, maintaining accurate and efficient inventory operations, developing a strong Parts team, and managing the financial performance of the department.

We're looking for someone who understands that a successful Parts Department is about more than managing inventory. It's about building an efficient operation, developing people, maintaining accountability, and supporting the success of the entire dealership.

As Parts Manager, you'll oversee the daily operations, profitability, and performance of the Parts Department.

Responsibilities include:

• Lead, coach, train, and develop Parts Department employees.

• Establish clear expectations and maintain accountability for individual and departmental performance.

• Oversee parts purchasing, ordering, receiving, stocking, and distribution.

• Maintain appropriate inventory levels to support Service, Sales, and wholesale operations.

• Monitor inventory accuracy, turnover, aging, and obsolescence.

• Implement effective inventory controls, including regular counts and reconciliation of discrepancies.

• Manage parts pricing and purchasing practices consistent with Company guidelines and profitability objectives.

• Monitor departmental sales, gross profit, expenses, and other financial performance indicators.

• Assist with departmental budgeting, expense management, and financial planning.

• Manage staffing, scheduling, productivity, and departmental payroll expenses.

• Work closely with Service Management, Service Advisors, and technicians to ensure timely parts availability.

• Coordinate with Sales and other dealership departments to support vehicle preparation, accessories, and operational needs.

• Maintain productive relationships with vendors, manufacturer representatives, and business partners.

• Oversee parts returns, credits, warranty parts handling, and related documentation.

• Ensure accurate processing of parts transactions, invoices, purchase orders, and inventory adjustments.

• Address customer concerns related to parts availability, pricing, and service.

• Maintain compliance with manufacturer requirements, Johnson Automotive policies, and workplace safety procedures.

• Review departmental reports, identify opportunities for improvement, and communicate results to dealership leadership.

We're looking for an experienced automotive parts professional who combines strong operational knowledge with leadership, financial awareness, and the ability to develop a successful team.

Successful candidates should bring:

• Previous automotive dealership Parts Department experience required.

• Previous Parts Manager, Assistant Parts Manager, or comparable supervisory experience strongly preferred.

• Strong knowledge of automotive parts operations, inventory management, purchasing, and pricing.

• Experience managing inventory turnover, aging, and obsolete parts.

• Working knowledge of dealership financial statements, gross profit, and expense management.

• Strong leadership, coaching, and employee development skills.

• The ability to establish priorities, delegate responsibilities, and manage competing operational demands.

• Strong analytical, organizational, and problem-solving skills.

• Excellent communication and customer-service skills.

• The ability to build productive relationships with Service, Sales, and dealership leadership.

• Proficiency with dealership management systems, electronic parts catalogs, inventory applications, and Microsoft Office.

• Familiarity with manufacturer parts policies, warranty procedures, and inventory requirements.

• Strong attention to detail, sound judgment, professionalism, and accountability.

Previous Volvo parts experience is a plus, but demonstrated automotive parts management experience, operational discipline, and the ability to lead people are what matter most.

A successful Parts Manager understands the relationship between inventory, financial performance, employee productivity, and customer satisfaction.

That means consistently:

• Achieving departmental sales, gross profit, and expense objectives.

• Maintaining accurate inventory and appropriate stock levels.

• Improving inventory turnover and minimizing obsolete inventory.

• Ensuring timely parts availability for Service and Sales operations.

• Developing a knowledgeable, productive, and accountable Parts team.

• Maintaining effective purchasing and inventory control practices.

• Building strong relationships across dealership departments.

• Providing responsive and professional customer service.

• Maintaining compliance with Company policies and manufacturer requirements.

• Identifying opportunities to improve efficiency, profitability, and departmental performance.

Volvo is known for thoughtful design, safety, innovation, and technology. Behind that ownership experience is a dealership team committed to supporting customers throughout the life of their vehicles.

The Parts Department is essential to that commitment.

At Johnson Volvo Cars Charlotte, you'll have the opportunity to lead an established department, work closely with Service and dealership leadership, and make a meaningful contribution to operational efficiency, profitability, and customer satisfaction.

As part of Johnson Automotive, you'll join an established automotive organization that values performance, professionalism, teamwork, customer relationships, and continued development.

We're recruiting now for a January 2027 start, giving qualified candidates the opportunity to explore their next career move and plan for the transition into the New Year.

If you're an experienced automotive parts professional who enjoys leading people, improving operations, and taking ownership of departmental results, we'd like to meet you.

Bring your experience, leadership, and drive. Let's make 2027 the beginning of your next chapter with Johnson Volvo Cars Charlotte!

• Paid Holidays

• Paid Time Off

• 401(k) with Company Match

• Employee Referral Program

• Employee Discounts

Benefits following 60 days of employment include:

• Medical, Dental, and Vision Insurance

• Employer-Paid and Voluntary Life Insurance

• Short-Term and Long-Term Disability

• Accident, Critical Illness, and Hospital Insurance

• Healthcare and Dependent Care Savings Accounts

• Employee Assistance Program

• Pet Insurance, Will Preparation Services, and Travel Assistance

Ready for your next leadership opportunity? Apply today and join Johnson Volvo Cars Charlotte in January 2027.

Johnson Volvo Cars Charlotte and Johnson Automotive participate in E-Verify and are Equal Opportunity Employers. We consider qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law.

Safety Matters: All employment offers are contingent upon satisfactory completion of a Background Check, Drug Test, and Motor Vehicle Report.

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