Director of Engineering in CHEROKEE, North Carolina at Cherokee Indian Hospital Authority

Responsibility for Accuracy:

A very high degree of accuracy is required in the work of this position. Consequences of error could result in risk to the organization.

Contacts with Others:

A wide range of contact with others is required for this position. Daily contact is necessary to communicate the direction and needs of the organization to subordinate staff. Frequent contact with executive staff, the Board of Directors, Tribal leaders, and Local/State/Federal Officials is necessary. The nature of the position requires courtesy, tact and business etiquette. Contact includes professionals, hired by the CIHA such as physicians, pharmacists, dentists, nurses, consultants, auditors, etc., requiring a high degree of diplomacy and professionalism.

Confidential

The Engineering Director must ensure that all CIHA staff adheres to all applicable privacy policies and procedures, including HIPAA and other regulations governing the privacy of patient health information.

Mental/Visual/Physical:

While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and vibration. The noise level in the work environment is usually quiet to moderate. Work is performed mostly in office settings. Some outdoor work is required in the inspection of various land use developments, construction sites or public works facilities. Hand-eye coordination is necessary to operate drafting instruments, computers and various pieces of office equipment. While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, feel or operate objects, tools or controls; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl; talk or hear; and smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Customer Service:

Consistently demonstrates superior customer service skills to patients/customers. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service. Partners and coordinates with other departments to ensure total patient/customer satisfaction and efficient operations in a safe, friendly, comfortable environment, by well-trained, motivated employees. Recommends and implements change to improve overall patient/customer satisfaction.

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job.Cherokee Indian Hospital reserves the right to make changes in the above job description whenever necessary. 11/13/2026