Accounts Receivable Specialist in Cleveland, Ohio at Gallagher Sharp LLP

We are seeking an experienced Accounts Receivable Specialist to manage the firm’s receivables process, with a focus on legal e-billing, collections, invoice resolution, and appeals.

The ideal candidate has law firm or professional services experience and understands attorney billing, client guidelines, e-billing platforms, and insurance defense matters.

Key Responsibilities

• Manage assigned receivables and collections from billing through payment.
• Monitor aging balances, follow up on past-due accounts, and escalate unresolved issues as needed.
• Resolve billing discrepancies, rejected invoices, short pays, payment disputes, and account balance issues.
• Manage e-billing submissions and appeals, including corrections, resubmissions, reductions, denials, and rejected charges.
• Review client and carrier billing guidelines to identify issues affecting payment.
• Communicate regularly with billing attorneys, clients, insurance carriers, and billing vendors to resolve outstanding balances and billing issues.
• Prepare for and participate in monthly meetings with billing attorneys to review aging receivables, collection status, billing issues, and follow-up priorities.
• Maintain accurate documentation of collection efforts, disputes, appeals, and account status.
• Identify recurring billing issues and recommend process improvements to reduce denials and improve cash flow.
• Assist with monthly A/R reporting, aging analysis, payment reconciliation, and other billing or accounting functions as needed.

• 3+ years of accounts receivable, collections, or billing experience, preferably in a law firm or professional services environment.
• Experience with legal e-billing platforms, appeals, invoice rejections, reductions, and payment disputes.
• Strong understanding of A/R aging, collection practices, and billing issue resolution.
• Excellent attention to detail, organization, and follow-through.
• Strong written and verbal communication skills and ability to work effectively with attorneys and professionals.
• Proficiency with Microsoft Excel and Office; legal billing or accounting software experience preferred.

Preferred Experience

Experience with insurance defense billing is highly desirable, including carrier guidelines, UTBMS/task codes, LEDES invoices, timekeeper requirements, and carrier-specific e-billing rules.