Receptionist in Santa Fe, New Mexico at Serna Solutions LLC

Black Mesa Behavioural Health at San Ildefonso Pueblo - Hourly Position

Work Schedule: Monday, Wednesday, Thursday 9-5 and Friday 9-4 with 1 hour off for lunch

Coordinate administrative activities for an expanding outpatient behavioural health organization

Qualifications for position: Minimum qualification include GED or HS Diploma. Education/training in business administration, healthcare administration, and/or working with Electronic Health Records. Bilingual preferred.

Skills and knowledge required:

• Work with Electronic Health Records system to complete tasks related to verification of insurance benefits, scheduling, maintaining patient's file (including demographic information, copies of insurance cards, copay collections, etc.)
• Adheres to all HIPAA guidelines/regulations of client's files and records.
• Screen clients and complete administrative intakes for persons challenged with mental health and/or substance use issues.
• Collect payments from clients in person and over the phone.
• Verify benefits with insurance companies.
• Provide secretarial and clerical support functions for staff, provide office cleaning.
• Maintain calendars and schedule meetings and appointments for staff.
• Perform a varienty of sorting and filing tasks.
• Proficient in all MS Office software.
• Attend and complete all required meetings and trainings as directed by the supervisor.
• Other duties as assigned.

Personal Qualities:

• Well organized
• Able to communicate and work effectively with a team
• High level of integrity and honesty
• High degree of emotional and relational intelligence
• Customer service/Client orientation
• Able to be proactive and anticipate the needs of the CEO and organization
• Able to respond to evolving business needs and priorities
• Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds