Concierge in Manchester, Vermont at Adaptive Senior Living

You’re the first smile everyone sees.

A daughter visiting her mom for the first time. A resident waiting on a package from the grandkids. A new team member on day one. They all walk past your desk, and you set the tone for their whole visit.

Bromley Manor is a residential care community in Manchester Center, Vermont, with an 11-apartment Journeys neighborhood for residents living with dementia. Whatever your role, you'll help give every resident days that feel familiar, calm, and full of purpose.

Why you’ll love this job

• You’ll know everyone who walks in. In a small community, you learn residents’ names, their families, and who’s expecting a visit today.
• You’re the hub. Calls, messages, deliveries, and questions all come through you, and you keep it all moving.
• Every day is different. One hour you’re welcoming a family, the next you’re helping with move-in paperwork.
• Flexible schedules. Full-time and part-time shifts are available.

What you’ll do

• Greet residents, families, and visitors warmly, and make sure every visitor signs in and out
• Answer and direct phone calls, and pass along messages accurately and on time
• Handle mail, packages, and deliveries
• Keep the front desk and reception area welcoming and organized
• Support the Business Office Manager and Executive Director with filing, data entry, and records
• Help with new team member paperwork and resident move-in and move-out details
• Help schedule appointments, meetings, and events

What you bring

• High school diploma or equivalent
• 1–3 years of customer service, front desk, or office experience is a plus
• Experience in senior living, healthcare, or hospitality is a bonus, not required
• Warmth, patience, and a friendly, professional presence
• Organized and calm when the phone, the door, and a question all come at once
• Comfortable sitting and standing at the desk, with occasional light lifting up to 25 pounds

What we offer

• Full-time and part-time schedules
• Paid time off (for eligible team members)
• 401(k), starting January 1, 2027
• Room to grow and develop

About Adaptive Senior Living

Adaptive Senior Living is a New England senior living company built on a simple standard we call The Adaptive Way: do the right thing, lift each other up, and put residents and families first, every time.

If you love being the person who makes everyone feel welcome, this is your desk. Apply today.