Community Services Case Manager in Fort Wayne, Indiana at Catholic Charities of the Diocese

Position Summary:

At Catholic Charities of the Diocese of Fort Wayne-South Bend, we have been serving the most vulnerable populations in our communities for over 100 years. Within our 20+ offered programs, we have specific programs that serve the community at large on a case-by-case basis. As a Community Services Case Manager, you will have the opportunity to impact the lives of community members in need of rent and utility assistance, pregnancy support, human trafficking victims assistance, and/or homeless services support. With your boots on the ground, you will serve clients in need by offering them a variety of resources to improve their unique situations.

Essential Duties/Responsibilities:

Provide 1:1 case management services and related support to adults and children in various programs within the agency that may include but are not limited to:

• Pregnancy and Parenting Services
• Human Trafficking Services
• Homeless Shelter Services
• Thrive Life Skills Classes

The case manager must be able to communicate well with their clients and have a solid understanding of how to work with people from diverse backgrounds.

Essential Duties/ Responsibilities:

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below:

• Provides direct case management services to clients in office, home, community or mobile unit settings including assessments, case planning, advocacy, referral, crisis management, skills development and problem solving as needed.

• Provides direct services to clients in need of emergency financial or material assistance or enrolled in self-sufficiency programming.
• Provides one on one or small group skills building or training for clients including budget review, financial literacy, banking, job skills development, job search and interviewing practice, school enrollment, FAFSA completion, etc.
• Provides case management services to residents transitioning out of the Rescue Mission.
• Provides direct service and coordinate activities for clients impacted by disasters.
• Develops and maintain relationships with community service providers in order to coordinate client services.
• Promotes and represents the programs in the community and with clients.
• Attends relevant community service trainings, committee and service provider meetings.
• Ensures that all case documentation and case records are current and accurate.
• Assists in the collection of data, preparation of grants and program reports as may be needed.
• Complies with all grant, funder and audit requirements of the program.

Minimum Job Requirements:

• Bachelor’s degree in social service or related field from an accredited college/university and a minimum of one year work experience in social service setting.
• Working knowledge of community service and public program providers.
• Working knowledge of CORE 40/ HSE requirements, college application & entrance requirements and FAFSA application process.
• Working knowledge of employment skills development and financial literacy.
• Ability to work independently and effectively to provide services with limited supervision.
• Ability to effectively represent the program in public situations.
• Excellent written and oral communication skills.
• Ability to travel in personal vehicle within the East Region on a regular basis and within the Diocese of Fort Wayne South Bend, Inc. as needed.

Skills:

• Excellent written and oral communication skills

Conditions of Employment:

Physical Requirements:

The Americans with Disabilities Act requires that we identify the general aptitudes and physical requirement needs to perform the job listed above. Individuals who have the position must be able to perform all essential job functions unaided or with reasonable accommodation.

• Must have ability to reason and make judgments, to understand and follow oral instruction, to understand and follow written instruction, to guide and/or give instructions, and to make decisions in accordance with established procedures and policies.
• Strength: Must have ability to lift, push/pull, and hold/carry 50 lbs.

Prior to Hire Requirements:

Must be willing to submit to:

• Physical

• Child welfare registry screening

Post Hire Requirements:

• Random driving record checks

• Drug testing and/or criminal history and child welfare registry checks

• Comply with agency Mission, code of ethics, Catholic social teaching, and agency policies and procedures, including confidentiality

• Meet all legal, funding source, regulatory, and accreditation standards and requirements

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