Branch Manager in Edmonton, Alberta at CDN Controls Ltd

RESPONSIBILITIES:

• Provide leadership, guidance, and support to direct reports by ensuring the successful delivery of KPIs, workload prioritization, performance, and all aspects of people operations management.
• Plan, direct, and coordinate field staff schedules to optimize resources, and operational efficiency.
• Build and maintain strong customer relationships and address service or project concerns in a timely manner.
• Network within your region to identify new business opportunities and communicate leads to the business development team.
• Partner with the CFO and Director of Operations to develop and manage branch and project budgets, ensuring financial targets are met.
• Monitor branch performance, including costs, productivity, scheduling, and project profitability.
• Support the estimating team by providing operational input and developing project budgets based on scope and estimates.
• Review daily job tickets and manage work orders to ensure timely and accurate completion of field activities.
• Collaborate with the internal teams on invoicing, accounts receivable, accounts payable, and participate in weekly WIP and AR/AP meetings.
• Conduct regular site visits to monitor progress, build relationships with field teams, and ensure project targets, quality, and timelines are achieved.
• Promote and model company culture, values, and a strong safety mindset; lead monthly safety meetings and ensure compliance with CDN’s Health & Safety standards.
• Identify operational improvements and growth opportunities, coordinate staffing with other branches, and research new products, technologies, and best practices.

JOB REQUIREMENTS:

• Strong technical knowledge and experience in Electrical and Instrumentation, ideally within industrial, oil and gas, or energy services environments.
• Related University degree, college diploma, and/or trade certification, combined with 12 or more years of related experience; or combination of formal education and experience.
• Typically, 5 or more years of people leadership experience, with demonstrated success in leading, developing, and motivating teams
• Professional designation such as the Project Management Professional (PMP) an asset.
• Previous operations management experience an asset.
• Demonstrated leadership and team-building skills with the ability to motivate, develop, and support high-performing teams.
• Strong problem-solving and decision-making abilities, with sound judgment in a fast-paced environment.
• Excellent verbal and written communication skills, with the ability to collaborate effectively with employees, clients, and leadership.
• Proven ability to organize, prioritize, and manage multiple competing deadlines in a time-sensitive environment.
• Strong customer service orientation with a commitment to building and maintaining positive client relationships.
• Proficient in Microsoft Office applications, including Outlook, Word, and Excel.
• Must hold all valid safety tickets required under CDN’s HSE program.

At CDN, our employees are united by our four core values:

• Character.
• Connection.
• Drive.
• Growth.

Apply today at www.cdncontrols.ca/careers

While only qualified candidates will be contacted for an interview, be sure to continually check our website for other related positions as they are posted.

CDN is an equal opportunity employer and aims to be an employer of choice dedicated to equity, diversity, and inclusion, ensuring a safe and respectful environment where everyone can succeed. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other legally protected factors.

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