Medical Assistant - University Executive Health and Wellness in Knoxville, Tennessee at University Physicians' Association

University Physicians’ Association is seeking qualified applicants for a Medical Assistant position at University Executive Health and Wellness. Candidates must be detail-oriented and able to work closely with physicians to provide a seamless patient experience at a high level of patient care within a highly efficient system.

Job Responsibilities:

• Maintain efficient patient flow of clinic
• Check in patients obtaining accurate vitals, reviewing medical histories, and medications
• Accurately document appropriate patient visit information in EMR
• Accurately document any patient communication in EMR (phone messages, patient portal messages and provider messages)
• Accurately E-prescribe prescriptions as directed under direct supervision of physician
• Communicate effectively with patients and act as liaison between patients and physician
• Maintain exam rooms with appropriate supplies
• Answer patient phone calls and questions per physician protocol
• Assist with scheduling outside tests and referrals as requested per physician
• Assist with scheduling surgeries and obtaining authorization as required
• Follow-up with patients on test results and after surgeries (provider-patient letters)
• Complete FMLA forms as directed by physician
• Obtain authorization for medications not listed as formulary
• Maintain clean and safe environment in clinic area and examination rooms utilizing basic standards and procedures as set forth by OSHA
• Maintain and sterilize equipment following OSHA protocols
• Respect and maintain dignity of all patients
• Inventory clinic supplies on a regular basis maintaining adequate supply for efficient patient flow
• Assist physician with in-office procedures and other patient related activities as requested
• Participate in staff meetings and educational activities as required
• Other duties as requested by Office Supervisor

If you are looking for a career that offers a great culture to grow and learn while using your passion for patient care, we want you on our team! In addition to working for a company that is committed to being a great place to work for all team members, we also offer a great comprehensive benefit package that includes:

• Medical, Dental, and Vision Insurance
• 401(k) with company match and immediate vesting
• Short-term and Long-term disability
• Life insurance
• Critical Illness
• Flexible Spending Accounts
• Health Savings Account with Employer contribution
• PTO, Sick leave, Bereavement leave
• Employee Assistance Program
• Fitness Centers

• Ability to multi-task
• Strong communication skills
• Time management and organizational skills
• Two years medical office experience (experience in guest experience, customer service, patient relations are a plus)
• Certification Medical Assistant preferred