Veterinary Sales Leader, North America in at Samsung HME America Inc, dba NeuroLogica Corp.
Job Description
Veterinary Sales Leader, North America
- Location: North America, 75% Travel
Who We Are
Samsung HME America (Healthcare and Medical Equipment) is Samsung’s U.S. medical imaging organization, delivering advanced diagnostic solutions across Ultrasound, Digital Radiography, and Computed Tomography. We lead nationwide sales, marketing, service, and distribution of Samsung’s imaging technologies, partnering with healthcare providers to strengthen diagnostic capabilities, streamline clinical workflows, and support better patient care. Samsung HME America also serves as the global manufacturing center for Samsung’s mobile Computed Tomography (mCT) business, leading the development of advanced CT systems used by healthcare providers worldwide.
Backed by Samsung Electronics’ global technology leadership, our teams work closely with clinicians to translate real-world challenges into innovative imaging solutions. Our culture combines a sense of urgency, customer focus, and clinical collaboration to advance the future of medical imaging.
Role Description
Sell capital medical equipment, products, and services, not including pharmaceuticals, with average sale prices from $300K - $1M. Promote the sale of imaging equipment, accessories, and service to veterinary clinics, veterinary emergency, animal research, zoos, and any other animal applications in the US and Canada.
Key duties and responsibilities, other duties may be assigned:
Sales
- Learn and followSamsung HME America's Engineered Sales Process
- Meet Quarterly and Annual Sales Goals
- Maintain accurate, current opportunity data in CRM and deliver a reliable monthly and quarterly forecast covering both direct and partner-led business
- Report on veterinary segment performance, including direct, partner-sourced, and field-sourced revenue
- Coordinate with Customer Service regarding client issues to ensure fast and accurate resolution
- Drive sales in veterinary clinics, veterinary emergency, animal research, zoos, and any other animal applications, and achieve quarterly and annual sales goals for assigned and acquired products as required
- Call on veterinarians, practice owners, specialty and emergency hospital medical directors, academic veterinary radiology and surgery programs, and practice-group procurement and administration to create awareness of the company's products
- Complete pre and post-sales technical product advice for the development and implementation of customer solutions
- Prepare and present detailed technical proposals including on-site product demonstrations implement a customer needs plan to assure potential sale is feasible within cost, time and environment constraints
- Conduct in-services, seminars, and demonstrations as necessary to groups of professionals
- Attend/complete all required training
- Learn the company's products as well as the competitor's products to better promote the company's product line
- Transport company equipment per company policy
- Manage time effectively; prioritize and make good business judgments and decisions in relationship to efficiency, effectiveness while meeting daily call expectations
Channel Partners
- Own the North American veterinary channel strategy; recruit, onboard, and develop distributor and dealer partners serving the veterinary market
- Build a joint business plan with each partner, including partner-level revenue targets, activity commitments, and quarterly business reviews
- Train and certify partner sales representatives on NeuroLogica products, the Engineered Sales Process, and veterinary positioning
- Co-sell with partner representatives on qualified opportunities and serve as the escalation point for pricing, configuration, and clinical questions
- Administer rules of engagement between channel and direct business, including account assignment, deal registration, and conflict resolution
- Monitor partner performance against plan and recommend expansion, remediation, or termination to the Head of Mobile CT
Subject Matter Expertise
- Serve as Samsung HME America's veterinary subject matter expert across Sales, Marketing, Service, and Product Management
- Provide dotted-line leadership to field sales representatives carrying veterinary revenue — deal coaching, opportunity reviews, and territory planning support — without direct reporting authority
- Train direct field sales representatives on veterinary applications, workflow, and the clinical and economic value drivers of mobile CT
- Act as clinical and technical escalation point on complex veterinary opportunities, including site planning, radiation safety, and multi-modality workflow questions
- Own competitive intelligence for the veterinary segment and distribute findings to Sales and Marketing on a regular cadence
- Capture voice of customer and feed requirements, feature requests, and market shifts to Product Management
- Develop and maintain relationships with key opinion leaders, academic veterinary programs, and reference sites
Marketing Support
- Partner with Marketing to define veterinary segment positioning, messaging, and value propositions for each product line
- Contribute subject matter input to and review collateral, case studies, clinical publication summaries, web content, and campaign materials
- Support product launches into the veterinary market, including launch messaging, partner and field readiness, and launch-period demand generation
- Own trade show strategy for the veterinary circuit — show selection, booth messaging, in-booth demonstration plans, speaking opportunities, and lead follow-up
- Help build and prioritize the veterinary content roadmap and marketing deliverable calendar with Marketing leadership
- Provide field and partner feedback on campaign performance and messaging effectiveness
- Required to wear dosimeter when in direct contact with radiation emitting devices
Travel & Trade Shows
- Attend trade shows as required: held in your territory, a major client is attending, major show requiring multiple reps, as requested by management
- Maximize effectiveness of travel by booking multiple meetings and demos at each location to which you travel
- Follow all company policies regarding travel, expenses, meetings, and meals
Qualifications and Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Education & Experience
- BA/BS in Business Administration, Communications, Marketing or other related discipline preferred
- 5+ years sales experience required; experience in Medical Capital or Device Sales with average sales price of $300K - $1M highly desired in the veterinary and animal markets. You must have a documentable track record in successful selling
- Experience managing a large, high volume, multi-state territory preferred
- Channel management experience required; demonstrated success recruiting, enabling, and managing distributor or dealer partners
- Working knowledge of veterinary practice economics and buying dynamics across general practice, specialty and emergency referral hospitals, corporate and multi-site practice groups, academic veterinary programs, and research and zoological facilities
- Familiarity with the veterinary conference and association circuit (e.g., VMX, WVC, IVECCS, ACVS, AAHA, AVMA) preferred
- Experience supporting marketing functions — messaging development, content review, campaign and launch support — strongly preferred
- Demonstrated ability to influence, enable, and drive revenue through sales teams and partners without direct reporting authority
- Must possess excellent verbal and written communication skills and work effectively in a demanding, fast paced environment
- Willing to travel internationally and overnight
- Valid driving license and satisfactory driving record is mandatory and background and drug testing (pre and post employment) is required
- Budget, expense, and resource management experience required
- Must be able to assemble facts from various areas, analyze data, and provide informed recommendations to management
Computer & Analytic Skills
- Experience with CRM, preferably Microsoft Dynamics
- You must be comfortable with technology, be able to present using a laptop, tablet, or via the web
- Must be able demonstrate proficiency with MS Office package, including Excel, Word, and Powerpoint; as well as Outlook, Internet Explorer, and Google Chrome
- Familiarity with clinical and economic outcome data, reimbursement, and managed care policies and procedures is highly desirable
Competencies
- High attention to detail
- Understanding of terminology and ability to share and communicate effectively within the group
- Ability to organize and prioritize tasks resulting in consistent productivity
- Ability to function within and support a team environment and build strong working relationships
- Dependable and punctual
- Ability to meet accuracy and productivity goals
- Good problem solving skills, ability to evaluate situation and prioritize factors in decision making
- Self-motivated, utilize available resources for self-improvement and development
- Flexible: able to follow directives and accomplish tasks outside of normal duties
- Strategic thinking: able to build and execute a segment plan rather than work opportunity to opportunity
- Ability to influence and drive results through partners and peers without direct authority
- Comfortable operating cross-functionally with Marketing, Product Management, and Service
- Credible as a subject matter expert in front of clinical audiences and internal teams alike
Physical Requirements
- Regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds
- Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear
- Must be able to sit and/or drive for long periods of time when travelling
- Must be able to stand for long periods of time (8-15 hours) for multiple days
- Regularly exposed to wet or humid conditions (non-weather); fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather).
- Interaction with x-ray devices; for this reason strict safety and tracking programs are in place, requiring the utilization of dose monitoring equipment either full time or as necessitated by situation
- The noise level in the work environment is occasionally very loud.
- Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus
Benefits
We offer a comprehensive benefit package which includes:
- Medical (Blue Benefit Administrators): 5 PPO Plans (with up to 95% employer contribution)
- Dental (Blue Cross Blue Shield): 2 PPO Plans (with up to 80% employer contribution)
- Vision (Blue Cross Blue Shield): 100% company paid
- Short/Long Term Disability, Life & AD&D (The Standard): 100% company paid
- 401k Retirement (Fidelity): 100% company match up to 5%
- Tax Deferred Health Care Savings Programs
- Accident Insurance, Critical Illness, Hospital Indemnity, Pet, Legal, ID Theft
- Generous paid time off, tuition reimbursement, and more!
Inclusion and Diversity Statement: We are an Equal Opportunity Employer and value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law. We are committed to providing reasonable accommodation to individuals with disabilities throughout the application and employment process. If you require assistance or accommodation, please contact Human Resources.
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