VSC Payment Specialist in Miami, Florida at Phoenix American Warranty Company Inc
Job Description
The VSC Payment Specialist will be responsible for analyzing and reviewing invoices for payment processing, performing quality control checks for the Claims Department, and issuing payments to repair facilities, contract holders and vendors relating to VSC claims.
Job Responsibilities included but are not limited to:
· Receive, review and upload invoices, towing & rental receipts and all other information needed to process payments to repair facilities and contract holders.
· Review claims for errors in coverage or procedures.
· Review invoices and process payments for outside vendors.
· Send written and electronic correspondence to repair facilities and contract holders regarding claims document submissions with missing information to complete payment or notify contract holders of denied claims.
· Assist the Customer Service and Claims Department with any payment-related questions or concerns.
· All other duties as assigned by Management personnel.
Job Requirements:
· Experience within the Claims Department adjudicating service contract claims.
· Strong analytical skills.
· Familiarity with Microsoft Outlook and Adobe.
· Strong documentation skills.
· Good time management skills.
· Ability to work independently and as part of a team to accomplish goals.
· Knowledge of automotive repair systems.
Preferred Skills:
· Proficiency with Microsoft Outlook and Adobe.
· The ability to type at least 30 words per minute.
· Experience with reviewing repair invoices.
· ASE Certifications
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