Case Manager at N STREET VILLAGE INC – Washington, District of Columbia

📍 Location: Rhode Island Ave NW (Washington, D.C.)
🕒 Schedule: Monday–Friday, 40 hours/week
🏷️ Status: 2 openings Full-Time, Exempt
🏢 Work Type: In-Person, Onsite Essential

N Street Village is Washington, D.C.’s largest service provider for women experiencing homelessness. We are a community of empowerment, recovery, and dignity, offering housing, support services, and advocacy to help women find stability and achieve long‑term success.

Join a mission-driven team dedicated to making a real difference every day.

We are seeking a compassionate, experienced Case Manager to support clients on their journey to self-sufficiency. As a part of an interdisciplinary team, you will create individualized case plans and connect clients to essential resources including housing, mental health services, recovery programs, and employment options.

• Create and maintain a safe, supportive environment for clients.
• Collaborate with the Lead Case Manager to address client needs around housing, finances, employment, and mental health.
• Co-facilitate group sessions when appropriate.
• Conduct bi-weekly, in-person case management meetings.
• Maintain regular communication with the Lead Case Manager or Program Manager on client progress.
• Partner with external agencies to coordinate care and treatment plans.
• Participate in organizational meetings, team training, and events.
• Present client psychosocial needs in interdisciplinary meetings.
• Keep accurate, thorough case documentation and reports.
• Elevate any incidents or grievances promptly to the Program Manager.

• High school diploma required; Bachelor’s degree in Human Services strongly preferred.
• Minimum 5 years' relevant experience (mental health, addiction, trauma, aging, etc.).
• LSWA licensure required for candidates with a BSW.
• Strong knowledge of D.C. social services and compliance standards.

• Cultural competence and ability to work effectively with diverse populations.
• Excellent interpersonal, problem-solving, and conflict‑resolution skills.
• Strong organizational skills and ability to work in a fast‑paced environment.
• Proficiency in MS Word & Excel; willingness to learn database systems (HMIS a plus).
• Self-motivated with the ability to work independently.
• Professional, friendly, and committed to confidentiality.

Be part of a workplace where your impact is immediate and meaningful. We invest in our staff and foster opportunities for personal and professional growth—all while supporting a mission that transforms lives.

• Medical, Dental, Vision
• Accident, Hospital, Critical Illness Plans
• Employee Assistance Program
• Short-Term & Long-Term Disability

• 403(b) Retirement Savings Plan
• Flexible Spending Accounts
• SmarTrip Pre-Tax Commuter Benefits

• Life Insurance
• CareFirst Blue Choice
• Principal

• Annual Leave
• Sick Days
• Floating Holidays

If you’re passionate about empowering women and creating pathways to stability, we’d love to hear from you!

Apply at www.nstreetvillage.org Career Page