Dispatch Analyst at Pepsi MidAmerica – Marion, Illinois

Job Title: Dispatch Analyst – Route Truck Dispatch

Company: Pepsi MidAmerica

Job Summary:The Dispatch Analyst supports route truck dispatch operations by reviewing, maintaining, and updating routing sequences, itineraries, and dispatch-related reports. This role works closely with dispatch, sales, and distribution teams to ensure accurate routing, sequencing, and system data accuracy.

Reporting Relationship:

Reports to: Dispatch Manager

Supervisory Responsibility: None

Essential Functions:

Generate assigned dispatch, routing, and mileage reports on a daily basis

Review and control all Make-Sequence changes (Form 800) for Pre-Sell and Tel-Sell routes to ensure proper routing and call sequences

Review new customer accounts to confirm correct call/week sequencing

Enter approved routing and sequence changes into the main system as required

Review and respond to “what-if” routing requests from Sales and Distribution

Create and update Pre-Sell itineraries as needed

Generate and maintain Pre-Sell mileage reports

Respond to inquiries and assist departments with Call Day and Form 800 issues

Maintain accurate documentation and records

Perform other duties as assigned

Working Relationships:

Works with depot personnel as needed

Collaborates daily with peers

Supports sales, distribution, and clerical personnel

Knowledge, Skills, and Abilities:

Strong attention to detail and analytical skills

Ability to interpret routing, sequencing, and operational data

Proficient in data entry and report generation

Effective written and verbal communication skills

Ability to manage multiple priorities and meet deadlines

Work Environment:

Office-based position with frequent cross-department interaction

Equal Opportunity Employer:Pepsi MidAmerica is an Equal Opportunity Employer.