Assistant Veterinary Medical Manager at K9s For Warriors Inc – Ponte Vedra, Florida

Determined to end Veteran suicide, K9s For Warriors is the leading nonprofit organization providing Service Dogs to military Veterans nationwide suffering from PTSD, traumatic brain injury, and/or military sexual trauma — at no financial cost to the Veteran. Founded in 2011 as a 501(c)(3) nonprofit organization, K9s For Warriors is committed to saving lives at both ends of the leash by primarily rescuing dogs and pairing them with Veterans in need. In order to continue the great work we’re doing, we’re looking to add an Assistant Veterinary Medical Manager to our amazing team!

Hire, train, schedule, approve timecards, conduct performance reviews, and supervise all Veterinary Technicians with the support of the Veterinary Medical ManagerReview and maintain current and comprehensive medical records, including applicable certificates and documents on all dogs in the program, including projections of new arrivals and established dogs in training. Update veterinary data system to ensure compliance and consistency with organization standardsAssist with creating, adapting, and updating Standard Operating Procedures for the Veterinary Department consistent with current and best medical practices, ensuring uniformity of medical care across all campuses, including guidelines provided by VeterinarianFill in and provide hands on assistance to veterinary staff when needed, with ability to perform all veterinary technician responsibilities and functionsOrder, receive, maintain, and track inventory and logs of all medications, clinic supplies, diagnostic supplies and disseminate incoming products and supplies to appropriate personnel Participate in and/or host staff meetings, training, and development opportunitiesParticipate in mock veterinary exams with Warriors during class, educating about appropriate veterinary care and what to expect when returning home with their Service DogAlways handle animals humanely and safely and hold Veterinary staff accountable for sameAbility to work with dogs on unknown or outdated vaccination historyFollow and adhere to all PPE policiesWork closely with Veterinarian and Veterinary Medical Manager to manage complex medical casesInitiate emergency procedures when necessaryFollow and promote K9s For Warriors culture, values, policies, and procedures Provide a positive example regarding corporate culture, work ethic, attitude, professional ethics, knowledge of policies/procedures, interpersonal interactions, and mutual respectProvide exceptional, courteous, and compassionate customer service to the public, volunteers, and other staff membersAddress any medical concerns our Warriors may have regarding their Service Dog, and conduct exams, draft care plans, and conduct follow ups, as needed.Carry a duty phone on a rotating basis for any after-hours needs requiring medical attention

Perform other duties as assigned by Veterinary Medical ManagerWork collaboratively, and with a positive attitude, with all K9s department teams for the care, benefit, promotion, and ultimate outcome for dogs in our careBe available after hours and on weekends to provide direction for emergency care of all dogs in the program

Certification through an accredited Veterinary Technician program or equivalent Veterinary work experience preferred1 to 2 years of management or supervisory experience requiredExcellent communication skills and the ability to multi-taskAbility to work independently with little to no supervision and within a group settingValid driver’s license is required and meet standards to be added to company driving policyMust have basic computer literacy skills and be able to handle multiple tasks simultaneously while working in a busy environment

Technical/Professional knowledge & skillsConflict management/resolutionIntegrityInitiativeAdaptabilityCoaching