Family Resource Center Coordinator II at Valleywise Health System – Phoenix, Arizona

Under the direction of the Director Health Sciences Library and FRCs, the Family Resource Center (FRC) Coordinator II supports patients, families, and the community with a variety of needs by providing health information, community referrals, workshops, literacy activities, and eligibility and enrollment assistance. You will work to strengthen and enrich families through comprehensive family support services and collaborative partnerships. Coordinator II supports the healthcare team and actively promotes the FRC within Valleywise Health and outside organizations. Annual Salary Range: $53,996.80 - $70,200.00 Qualifications Education:

Requires a master’s degree in social work, health education, family studies, elementary education, or related field or an equivalent combination of training and progressively responsible experience that will result in the required specialized knowledge and abilities to perform the assigned work.

Experience:

Must have a minimum of three (3) years of progressively responsible experience working with families providing health education programs or community health referral services that demonstrate a strong understanding of the required knowledge, skills, and abilities.

Certification/Licensure:

Must have a valid fingerprint clearance card issued by the Arizona Department of Public Safety or submit a completed Affidavit at the time of hire. Must complete fingerprint clearance card application within seven (7) days of hire date. Must present actual card within 90 days of applying for a fingerprint clearance card. Requires a Food Handler's card within 30 days of starting the position. Requires Heartsaver® certification within three months of the start of the position.

Knowledge, Skills, and Abilities:

Must be bilingual in Spanish. Must demonstrate the ability to implement and assess the effectiveness of family education programs and/or provide eligibility and enrollment assistance. Must possess good verbal and written interpersonal and communication skills, including basic grammar, spelling, and punctuation knowledge. Requires excellent organizational skills, working with professionals, and maintaining confidentiality standards. Requires excellent computer skills. Creativity, initiative, independent thinking, and problem-solving skills are strongly preferred. Must have demonstrated leadership abilities. Must have strong public speaking skills. Requires the ability to read, write, and speak effectively in English.