Retail Assistant in Cheltenham, England at Cotswold Farm Park
Explore Related Opportunities
Job Description
Retail Assistant
Cotswold Farm Park is a family-friendly attraction, known for its rich history in championing rare breed conservation. The park offers a unique blend of hands-on animal experiences, beautiful countryside views, and a well-curated retail experience, featuring toys, gifts, farm related products, food and drinks. We are committed to providing outstanding customer service and memorable experiences for all our visitors.
Job Description
We are looking for a outgoing and friendly Retail Assistant in our gift shop. You will play a key role providing an exceptional shopping experience for our guests. This is a hands-on role that requires excellent customer service skills, and a passion for retail within a busy farm park environment.
Skills & Experience Required:
Previous Retail Experience - Proven experience in a retail environment is preferred, merchandising skills would be advantageous.
Customer Focused - Excellent customer service skills, with the ability to engage and assist a wide range of visitors in a friendly and professional manner. Ensure a welcoming, friendly atmosphere in the retail space. To engage and be knowledgeable about our products and assisting our customers with enquiries and resolving any issues efficiently.
Communication & Organisation - Strong communication skills with the ability to work well under pressure and handle multiple tasks simultaneously. Stay informed about the Cotswold Farm Park brand, local suppliers, and products available in-store. Actively promote products, offers, and seasonal items to customers.
Product Knowledge - A passion for retail & the Cotswold Farm Park brand is required. A genuine interest in farm life, conservation, and the many products we offer.
Experience with retail POS system technology is preferred. Full training on our systems will be given.
The role is a part time, seasonal, will include at least one weekend day, working min 2 days per week. Possibility of working up to 5 days per week during peak trade and providing holiday cover.
Working hours are 8.30-5.30, we are open 7 days per week. Flexibility will be required during busy holiday periods.
£12.21per hour.
Generous staff discount in both our shop and cafe.
Due to our rural location, reliable personal transport is essential.
Uniform provided.