Employee Relations Manager / Executive Assistant to the GM at Toyota of Olympia – Tumwater, Washington

Toyota of Olympia is a premier Toyota dealership committed to providing exceptional automotive experiences to our customers. With a reputation for excellence in customer service and a wide range of high-quality vehicles, we take pride in our commitment to meeting and exceeding customer expectations. As part of our dynamic team, you will contribute to the success of our dealership and play a key role in delivering a seamless and positive experience for our valued customers and our employees.

This is not a traditional Executive Assistant role.
It’s also not a traditional HR role.
It is a position of trust, presence, discretion, and influence.

We are looking for a rare person who can sit comfortably at the intersection of people, culture, and execution—someone employees naturally trust, leaders rely on, and chaos quietly avoids.

You have a dynamic but grounded personality. People feel at ease with you quickly—but you don’t need to be the loudest voice in the room to lead.

• Employees come to you because you feel safe, warm, and real
• Leadership trusts you because you are discreet, loyal, and precise
• You can run an event, manage a project, and protect confidential information—often all in the same day
• You notice details others miss and anticipate needs before they’re spoken
• You can keep a secret. Period.

You’re equally comfortable:

• Planning and leading employee engagement events
• Supporting community initiatives and representing the company publicly
• Managing sensitive conversations and information behind closed doors
• Organizing projects, priorities, calendars, emails, and communications for the General Manager

You understand that presence matters—how you show up, how you listen, and how you carry information.

Employee Relations & Culture

• Be a trusted, approachable resource for employees across all departments
• Support employee engagement initiatives, recognition programs, and internal events
• Help strengthen cross-department relationships and company culture
• Assist in planning and executing community involvement and outreach events

Executive Support

• Serve as Executive Assistant to the General Manager
• Screen emails, calls, and requests with discernment and judgment
• Assist with projects, follow-ups, and organization of priorities
• Maintain absolute confidentiality and sign a strict NDA

Creative + Operational Balance

• Bring fresh ideas to the table to improve employee engagement and connection
• Help turn ideas into organized, executable plans
• Balance creativity with strong follow-through and attention to detail

• High emotional intelligence and exceptional interpersonal skills
• Natural discretion and comfort handling confidential information
• Strong organizational and project management abilities
• Confidence without ego
• Creativity paired with execution
• Professionalism, warmth, and poise

• Wants a purely administrative or task-only role
• Needs constant direction or validation
• Struggles with confidentiality
• Is uncomfortable navigating sensitive situations
• Prefers structure over people

You’ll work directly with the General Manager and have a meaningful impact on the employee experience, company culture, and day-to-day operations. This role carries influence without hierarchy and trust without micromanagement.

If you’re the kind of person who people naturally confide in—and leadership naturally relies on—you may have just found your place.

To apply:
In addition to your resume, please include a brief note answering this question:
“Why do people tend to trust you?”

• Health, dental, and vision insurance.
• 401(k) retirement plan.
• Employee discounts on vehicle purchases and services.
• Competitive salary of $65K–$72K DOE