Benefits Coordinator at Childrens Hospital of The King's Daughters – Norfolk, Virginia

The Benefits Coordinator is responsible for the day-to-day administration and project activities in support of the organizations’ benefit programs. Reports to the Director of Total Rewards.

Interprets benefit policies and provides assistance with routine benefit inquiries; ensures compliance with all regulatory requirements.

Assists with new hire orientations.

Assists with benefit billing and vendor inquires.

Distributes benefits enrollment materials and determines benefit eligibility.

Enrolls employees in benefits and processes qualified status changes.

Assists employees with benefit claim issues.

Performs quality checks of benefits-related data.

Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.

Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes, and other general inquiries.

Effectively communicates with all levels within the organization and vendors on benefit related issues.

Assists with the open enrollment process.

Processes terminations and COBRA notifications.

Maintains records and logs in support of assigned projects and tasks.

May administer a variety of administrative human resources initiatives and processes.

Assists with HRIS data entry as assigned.

Performs other duties as assigned.

Normal office environment with little exposure to excessive noise, dust, temperature and the like.

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