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FRONT DESK - Hampton Inn LAX in Inglewood, California at Greens Operations Inc

Salary: $20.00/hrJob Function: Information Technology
Greens Operations Inc
Inglewood, California, 90304, United States
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Job Description

Are you the One?

If you are an honest and trustworthy Guest Service Associate with 1 or more years of experience, responsible, and excellent attendance, this may be the opportunity for you!

Key Responsibilities

  • Increase guest satisfaction by providing efficient and courteous guest service in accordance with the standards of the hotel while adhering to guidelines and procedures.
  • Execute selling strategies to enhance hotel revenue. Understands and implements the mission statement, values, and culture at all times.
    • The ideal candidate will be:

  • Multi-task, detail-oriented, and remain service-centric.
  • Communicate with guests, and co-workers, receive and transmit mail, phone, and written messages and relay pertinent information using log books.
  • Manage time effectively.
  • Assist with guest issues with professionalism in maintaining a hospitable attitude.
  • Computer literate to thoroughly operating property management systems: post charges, compute bills, collect payments, and make changes.
    • What are we looking for?

    To fulfill this role successfully, you must possess the following:

  • Well-groomed and professional appearance.
  • Effective communication skills.
  • Good listener.
  • Emphatic and tolerant.
  • Rational, prudent, and practical.
  • Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
  • Must stand for eight hours, bend, stretch, and reach.
  • Work schedule varies and may include occasionally working on Holidays, weekends, and evenings. Extended hours are sometimes required.
  • Must be able to push or pull 60 pounds and lift and/or carry 30 pounds

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    Job Location

    Inglewood, California, 90304, United States

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