IT SUPPORT INTERN in Fort Wayne, Indiana at Riverside Mfg LLC

Duties:

• Configure, deploy, and track desktop, laptop, printers and other IT equipment.
• Troubleshoot and resolve Help Desk Tickets of Users in multiple sites
• Perform routine maintenance and administrative tasks including printer and other hardware maintenance.
• Assist other team members in any other areas as needed.
• Implement IT infrastructure improvements throughout the enterprise
• Implement new technologies and work flows to improve efficiency and productivity throughout the enterprise

Qualifications/Education:

• A minimum of two years of experience (or education) demonstrating competency in: Technical Support; Remote Support; Desktop Support; Windows; Networking; Phone System Support; Break/Fix. LAN/WAN, hardware and software issues and troubleshooting and maintaining routers and switches in a multi-site enterprise IP network.
• Strong analytical and problem-solving skills.
• Experience monitoring progress of projects and working independently and proactively within tight, concurrent deadlines with accuracy.
• Ability to communicate professionally and effectively internally and externally in a team environment
• Must be US Person
• Ability to work part-time hours during normal business hours