Operations Manager (OnCall Waste) at Allsource Enterprises LLC – Piedmont, South Carolina

The Operations Manager is responsible for overseeing daily operations of OnCall Waste, ensuring safe, efficient, compliant, and cost-effective collection, transfer, recycling, and disposal services. This role leads operational teams, manages fleet and facility performance, and ensures compliance with environmental, safety, and regulatory standards while delivering high-quality customer service.

Responsibilities include, but are not limited to:

Operational Management

• Plan, coordinate, and oversee daily waste collection, recycling, and disposal operations.
• Ensure routes, schedules, and staffing levels are optimized for efficiency and service quality.
• Monitor operational performance and implement continuous improvement initiatives.
• Manage subcontractors and third-party service providers as required.

Health, Safety & Compliance

• Enforce all health, safety, and environmental policies and procedures.
• Ensure compliance with local, state, and federal environmental regulations.
• Conduct safety meetings, audits, and incident investigations.
• Maintain permits, licenses, and regulatory documentation.

Fleet & Asset Management

• Oversee fleet operations, maintenance schedules, and vehicle availability.
• Coordinate with maintenance teams to minimize downtime and control repair costs.
• Monitor fuel usage, GPS, and telematics systems.

People Management

• Lead, coach, and develop supervisors, drivers, and operational staff.
• Manage recruitment, onboarding, training, and performance evaluations.
• Handle disciplinary actions in line with company policy.
• Promote a strong safety-first and accountability-driven culture.

Financial & Performance Management

• Manage operational budgets and control costs.
• Track KPIs such as productivity, safety, service reliability, and cost per route.
• Prepare operational reports for senior management.
• Identify opportunities for cost savings and revenue enhancement.

Customer & Stakeholder Relations

• Resolve operational issues impacting customers.
• Support sales and customer service teams with operational insights.
• Liaise with regulatory authorities, municipalities, and site operators.
• Represent and uphold Company Values at all times.

Required Skills & Knowledge

• Minimum 5 years of operations leadership experience in logistics, transportation, environmental services, or similar industries.
• Strong knowledge of safety, compliance, and operational best practices.
• Proven experience managing teams, budgets, and performance metrics.
• Ability to analyze data and translate insights into operational improvements.
• Strong communication, leadership, and decision-making skills.

Preferred Skills & Knowledge

• Bachelor’s degree in Operations Management, Business, Environmental Science, or related field.
• Experience with fleet management, route optimization, and telematics systems.
• Lean, continuous improvement, or process optimization experience.