Indoor Sports Complex Cafe Lead at ENDLESS HORIZONS – Harrisonburg, Virginia

Horizons Edge Sports Campus is hiring for a part time Cafe Lead! Apply today to join this enthusiastic team and work in a fun fast paced environment! Weekend and Evening availability required.

Job Summary: The Café Lead is responsible for supporting daily food and beverage operations at the Horizons Edge Sports Campus Cafe.

Duties:

• Oversee daily café and concessions operations during practices, games, leagues, tournaments, and special events
• Deliver fast, friendly, and welcoming customer service
• Train part time staff on food and beverage procedures and demonstrate excellent customer service and professionalism at all times
• Maintain a positive environment that enhances the overall guest experience
• Ensure efficient food preparation, service, and closing procedures
• Maintain cleanliness, organization, and food safety standards at all times
• Follow and ensure staff follow outlined health, safety, and cash-handling procedures
• Follow Virginia Alcohol Beverage Commission’s regulations of service
• Monitor inventory levels and communicate to Operations Director for reorders as needed
• Track waste and manage portion control to maintain profitability
• Clean, maintain and inspect equipment
• Work with Hospitality Director and Operations Director to craft standard operating procedures
• Be proactive in process development and improvement for Edge Café Operations
• Attend all mandatory Edge meetings
• Participate in operational training and facilitate non-food and beverage programs when needed
• Support as a Team Lead or Welcome Desk Attendant as needed.
• Other duties as assigned

Qualifications:

• Must be at least twenty-one years of age
• Passion for quality, safety, and sanitization
• Understand and practice basic food safety
• ServeSafe Certification or willingness to obtain
• Managers’ Alcohol Responsibility Training (MART) Certification or willing to obtain
• Must be detail-oriented and have outstanding organizational skills
• Ability to maintain focus in a high-volume, fast-paced environment
• Must be able to work irregular shifts to include nights, weekends, holidays as needed
• Requires excellent communication skills, both verbal and written
• Must have strong leadership skills