SpringHill Suites Austin Parmer/Tech Ridge - Front Desk Agent at Aimbridge Hospitality – Austin, Texas
About This Position
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
- Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
A top choice among hotels in north Austin, were located just off I-35 on Parmer Lane, 15 minutes from downtown Austin. As a TripAdvisor Certificate of Excellence award winner, we show every guest what true Texan hospitality is. Our guests enjoy a free breakfast buffet every morning including classic American items and healthy favorites such as hearty oatmeal and fresh fruit. Designed for comfort, our suites have separate living areas with flat-screen TVs, microwaves and mini-fridges and 25% more space than average hotel rooms. Business travelers appreciate our hotels free property-wide WiFi and easy access to the nearby offices of Dell, Samsung, TCEQ and Yodle. Here for a weekend getaway? Were just 10 minutes from the Domain and a quick drive from downtown Austin, 6th Street and Zilker Park.
Application deadline for Colorado positions: