Virtual Hotel Customer Service Coordinator at Destination Knot – New York, New York

Location: Remote Work From Home

As a Virtual Hotel Customer Service Coordinator, youll help clients arrange lodging for leisure, group, or business travel. Youll ensure each booking runs smoothly while upholding Destination Knots commitment to exceptional service.

Understand client needs and travel preferences

Provide hotel recommendations and confirm reservations

Manage booking changes and follow-up communication

Keep detailed, accurate client records

Organized and dependable

Comfortable with digital tools and remote communication

Friendly, professional demeanor

Willingness to learn the travel booking process

Collaborative remote environment

Hands-on guidance and self-paced training

Access to industry partnerships and hotel programs