Housekeeping Manager at Summit of Blue Ash – Cincinnati, Ohio

Job Title: Housekeeping Manager

Reports to: Director of Plant operations

FLSA Status: Exempt

ABOUT US: Evolve Senior Living was founded on the premise of change. We believe the senior living industry needs to change to appropriately address the needs of tomorrow’s work force and residents. Evolve represents the notion of continuous improvement in our delivery of services for the elderly, providing a safe and dependable environment for our team members and commitment to leading the discussion on change within the senior living sector.

ABOUT YOU: A compassionate leader who seeks an opportunity to do what you love, while touching the

lives of those people we have the honor to care for and serve. An entrepreneurial spirit who is excited

and motivated by the prospect of change and continuously improving the services we provide. Ability to lead, motivate, and hold people accountable.

Position Scope: Evolve is seeking a dedicated and hands-on Housekeeping Manager to oversee the daily operations of our housekeeping team. This role is ideal for a working supervisor who thrives in both leadership and direct service, ensuring our apartments, public spaces, and facilities are consistently clean, safe, and welcoming.

RESPONSIBILITIES:

• Supports the mission, core values and goals of the organization, upholding and promoting company culture and vision.
• Supervise housekeeping staff and coordinate cleaning schedules for apartments, common areas, and public spaces.
• Actively participate in cleaning tasks when needed to maintain high standards and support the team.
• Address and complete small maintenance or repair requests in collaboration with plant operations.
• Conduct regular inspections to ensure cleanliness, safety, and compliance with company standards.
• Train, motivate, and support housekeeping staff to achieve operational goals.
• Work some weekends as part of the rotation to ensure consistent service.
• Partner with plant operations and other departments supporting overall facility needs.
• Create the housekeeping schedule.
• Performs other duties consistent with the position as assigned.

Qualifications:

• Education: High school diploma or equivalent.
• Two years of experience in management.
• Proven experience in a customer service role is also required, having demonstrated excellent customer service and organizational and communication skills.
• You must have good judgment, problem-solving, and decision-making skills, as well as be an organized record keeper.
• Must have a strong understanding of the English language, sufficient to speak, read and write.

Physical Qualifications:

• Walk/Stand/Sitting – must be able to continuously perform duties that incorporate walking, standing, or sitting.
• Environment Condition – must be able to perform work both inside and outside.
• Lift - constantly 0 – 10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
• Carry - constantly 0 – 10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
• Push - constantly 0 – 10 pounds, frequently 11 – 50 pounds, occasionally 51 – 100 pounds.
• Climb – must be able to climb stairs frequently, with the opportunity to utilize the elevator as an alternate resource if available. Bend – must be able to bend at the waist, knees, hips and spine frequently, may often require manipulating weights of 25 pounds or more.
• Twist or rotate – must be able to twist or rotate occasionally at the trunk, hips, knees, and neck, manipulating weights of 25 pounds or more.
• Reach - may occasionally reach overhead, requiring manipulation of weight of 10 pounds or less, and below waist, manipulating weight of 25 pounds or more.
• Sensory Vision – must be able to read clearly with or without corrective lenses.
• Hear - Must be able to hear telephone, audible alarms, bells, and signals related to resident safety with or without hearing devices.
• Speech/Language – must have a strong command of English sufficient to read, write, and interpret medical and administrative information.