Will Call - Pit Boss- San Juan Capistrano at Ganahl Lumber Co – San Juan Capistrano, California

Ganahl Lumber Company is the oldest lumberyard and hardware supply store in the State of California. Since 1884, we have been a family and employee-owned business selling building supplies and hardware for pro contractors and DIY enthusiasts alike. Our products include tools, paint, building materials, millwork, doors, and windows. Ganahl Lumber is an equal opportunity employer providing a comprehensive benefits package and competitive salaries.

Pit Stop Program:
The Pit Stop program is inspired by the speed and precision of NASCAR and IndyCar pit crews, designed to help Ganahl Lumber fulfill its mission: To contribute to the success and profitability of our customers. By ensuring that will call orders are prepared efficiently and accurately, we provide a service that saves our customers time and enhances their bottom line.

Duties/Responsibilities:

• Greet all incoming customers.
• Verify order and get paperwork started.
• Direct all customers to appropriate Loading bay.
• Verify that a loader is acting on the customer’s order.
• Be familiar with the lay-out of the yard and stocked items.
• Make sure all orders for next day are built and assembled prior to the gates opening the next morning.
• Pit boss should be able to locate all orders and be familiar with locations and multiple tags.
• Keep area clean and always organized.
• Be familiar with load up techniques and weight capacities of vehicles.
• Keep customers safe and out of harm’s way.
• Take the role of others when it is needed to exceed customer expectations.
• Keep the Pit dashboard updated and clean. Nothing should be in the past.
• Work with sales to promote more use of the Pit.
• Know the customers by name and understand their business.
• Verify correct material at the gate when customers are leaving the yard.

Required Skills/Abilities:

• Strong computer skills and working knowledge of Microsoft Office.
• Time management and organizational skills.
• Multitasking.
• Creative thinker and problem solver.
• Exhibits great people skills and hospitality.
• Ability to operate various types of material handling equipment including hand trucks, pallet jacks, and forklifts when needed.
• This position requires frequent standing, walking, sitting, while working both indoors and outdoors.
• Must be in adequate physical condition to perform requirements such as mental, physical and manual dexterity, hand/grip strength, depth perception and any other physical attributes that enable the employee to perform the job safely according to all Company, Local, State, and Federal regulations and requirements.
• Ability to lift/carry up to 75 pounds regularly.
• Ability to push/pull up to 75 pounds regularly.
• Must wear prescribed personal protective equipment when handling material or operating equipment.

Education and Experience:

• High school diploma or equivalent.
• 6 months of related experience preferred.

Other Requirements:

• Must be able to successfully pass pre-employment and required drug screens as requested.
• Must be able to successfully pass a Physical Capacity Assessments as requested.

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Additionally, Ganahl Lumber Company reserves the right to revise the job description at any time. All active employees must be able to satisfactorily perform the essential functions of the position and that, if requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Your employment with Ganahl Lumber Company is at will. Nothing in this job description shall be interpreted to be in conflict with or to eliminate or modify in any way, the at-will employment status of the Ganahl Lumber Company employees.