Site Operations Manager – Mental Health Clinic in East Orange, New Jersey at It Takes A Family

Duties and Responsibilities:

About the Role

We’re hiring a Site Operations Manager to run the daily operations of our East Orange mental health clinic.
This is a leadership-track role — not administrative support. You will build systems, grow the team, and ensure the site operates with consistency and excellence.

What You’ll Do

• Lead daily operations and communication rhythms
• Grow the clinician team from 4 ? 10+ FTE
• Improve documentation turnaround (24–48 hours)
• Build 3–5 new operational systems in Year 1
• Reduce cancellations + improve client flow
• Support clinicians, front desk, and interns
• Maintain 2 interns for documentation support
• Track KPIs and drive site productivity

Compensation

• $60,000 base salary
• Quarterly MBO Bonuses: Up to $20,000 per year
• Total earning potential: Up to $80,000 in Year 1

Who Thrives Here

• Problem-solvers
• System-builders
• Fast learners
• Strong communicators
• Leaders who take initiative

Apply now if you want to lead, grow, and build inside a mission-driven mental health organization.

Reports to: Chief Operation Officer

Qualifications:

• Bachelor’s degree, Masters Preferred
• 2+ years in operations, leadership, or coordination, 7 + years if only holds Bachelors
• Strong communication + organizational skills
• On-site availability (East Orange, NJ)