Medical Assistant I at Symphony Spine and Pain – Jacksonville, Florida

Medical Assistant I - Symphony Spine, Pain and Neuro Alliance

Join our dedicated team at Symphony Spine, Pain and Neuro Alliance, where we are committed to providing exceptional patient care in a compassionate and professional environment. We are seeking a motivated and detail-oriented Medical Assistant I to support our healthcare providers and enhance patient experiences. This role offers an excellent opportunity for individuals looking to grow their career in the medical field within a collaborative and patient-focused organization.

Key Responsibilities:

- Greet and check in patients, ensuring a welcoming and efficient check-in process

- Obtain and document patient medical histories and current health information accurately

- Assist healthcare providers with clinical procedures and examinations

- Prepare examination rooms and ensure all necessary supplies and equipment are ready

- Collect and process laboratory specimens and perform basic diagnostic tests as directed

- Schedule patient appointments and follow-up visits

- Educate patients on pre- and post-procedure care and answer general questions

- Maintain patient confidentiality and adhere to HIPAA regulations

- Manage and update patient records in electronic health records (EHR) systems

- Assist with administrative tasks such as billing, coding, and insurance verification as needed

At Symphony Spine, Pain and Neuro Alliance, we foster a culture of continuous learning, innovation, and compassionate care. We offer opportunities for professional development and a supportive environment where your contributions make a meaningful difference in patients' lives. Join us and be part of a team dedicated to excellence in healthcare.

Skills and Qualifications:

- High school diploma or equivalent; completion of a Medical Assistant certification program preferred

- Prior experience in a clinical setting is a plus

- Knowledge of medical terminology, clinical procedures, and EHR systems

- Excellent communication and interpersonal skills

- Ability to multitask and prioritize in a fast-paced environment

- Strong attention to detail and organizational skills

- Compassionate, patient-focused attitude with a professional demeanor

- Ability to work effectively both independently and as part of a team