Lien Support Specialist at Taxing Authority Consulting Services P.C. – Henrico, Virginia

Taxing Authority Consulting Services, P.C. is a Virginia law firm with a focus in its practice to serve only government entities in managing accounts receivable, tax assessments, and the general revenue cycle. Our firm’s extensive experience in collection, bankruptcy, and assessment matters offers our clients full-service representation related to their receivables.

The Liens Support Specialist plays a role in the Taxing Authority Consulting Services’ Collections department, which performs the collection of activities of delinquent tax accounts for Virginia government entities. This position handles the processing and management of liens, which are legal claims against assets to secure debt payments to our clients.

Essential Duties and Responsibilities:

· Research accounts to ensure accurate information is listed.

· Performs lien searches using VEC, TALX, and CLEAR, or reviews the past payment history to obtain this information.

· Coordinate with other departments within TACS to gather necessary information for lien processing.

· Issue liens to banks/employers/tenants and set the next appropriate step.

· Preparation of reports on lien actions and outcomes.

· Maintain accurate records of all lien activities.

· Work daily assigned worklists.

· Ensures all lien filings comply with local, state, and federal regulations.

· Assist with inbound and outbound lien calls as needed.

· Perform other related duties as assigned.

Knowledge, Skills, and Abilities:

· Strong verbal and written communication skills.

· Negotiation skills to address payment terms and settlements.

· Knowledge of billing procedures and collection techniques.

· Familiarity with Federal, State, and Local tax laws affecting the collection of real estate, personal property, and business-related taxes.

· Knowledge of Microsoft applications (Excel, Word) and computer skills.

· Strong problem-solving skills.

· Ability to perform tasks with minimal supervision.

· Ability to multi-task effectively.

Key Competencies:

1. Communication.

2. Ethical Practice.

Qualifications:

· Strong verbal and written communication skills.

· Proficient in Microsoft Office Suite, and related software.

· Work Experience in a call center or collections environment

· Ability to work with a team and independently.

· Basic understanding of applicable state and federal collection laws including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.

Education and Experience:

· High school diploma or GED; related coursework in business or related field a plus.

· Previous experience in collections, billing, or related field is preferred.

· Bilingual (English and Spanish) a plus

Physical Requirements:

· Prolonged periods of sitting at a desk and working on a computer.

· Must be able to lift 15 pounds at times.

Training Schedule: Mon-Fri 9:30am-6:30pm

Work Schedule: ability to work an 8 hour shift between 8:00am-6:30pm

Hourly Rate: $18 (potential to make up to $20 within the first 6 months)