Associate, Fund Operations at CIM Group – Phoenix, Arizona
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About This Position
The Fund Operations Team is seeking an Associate to manage the day-to-day execution of fund operations processes and will play a key role in ensuring accurate, timely, and well-coordinated operational support across the organization. This role partners closely with internal teams to communicate time sensitive and confidential information related to product specific operational matters.
The Associate serves as a central point of coordination for operational workflows, collaborating with Legal, Compliance, Fund Accounting, Tax, Marketing, IT, and Internal Audit to support effective execution and alignment. This position is well-suited for a detail-oriented professional who thrives in a fast-paced, collaborative environment and brings a strong internal service mindset to their work.
RESPONSIBILITIES:- Coordinate day-to-day operational activities in support of fund operations and internal teams across the organization.
- Serve as a primary point of contact for internal operational requests, ensuring timely and accurate follow-through.
- Support core operational processes, including data management, reconciliations, reporting, and documentation.
- Partner with cross functional internal stakeholders (e.g., Fund Accounting, Legal, Compliance, Tax) and external vendors to execute operational workflows.
- Track, manage, and prioritize incoming requests to ensure service levels and deadlines are met.
- Maintain accurate records, files, and operational documentation in accordance with internal policies and procedures.
- Identify process gaps or inefficiencies and recommend improvements to enhance operational effectiveness.
- Assist with the preparation of internal reports, summaries, and operational metrics.
- Support audits, reviews, or periodic reporting requests by gathering and validating required information.
- Ensure operational activities are performed in accordance with internal controls and compliance requirements.
- Take ownership of recurring operational processes with minimal supervision.
- Document procedures for processes and review on a recurring basis.
- Support system enhancements, testing, or data cleanup initiatives.
- Assist with onboarding or training of new team members as needed.
- Bachelor’s degree or equivalent practical experience.
- 2+ years relevant experience in an operations, administrative, or coordination role, preferably within financial services or a regulated environment.
- FINRA licensed is a plus.
Communication Skills Requirements:
- Ability to read, analyze and interpret complex documents
- Strong organizational skills with the ability to manage multiple tasks, priorities, and deadlines.
- Demonstrated ability to provide high-quality service and support to internal stakeholders.
- Clear, professional written and verbal communication skills.
- High attention to detail and accuracy, with a strong sense of ownership and follow-through.
- Ability to effectively interact with both internal and external parties on complicated topics and sensitive matters.
Technical Skill Requirements:
- Demonstrated competence with Microsoft Office including Outlook, Excel, PowerPoint, Word, SharePoint and Teams.
- Preferred experience with Salesforce, Intralinks and Monday.com.
Mathematical Skill Requirements:
- Ability to analyze reporting metrics and spot variables.
- Ability to comprehend general economic data and statistics.
Reasoning Skill Requirements:
- Ability to define problems, collect data, establish facts and draw valid conclusions.
- Ability to prioritize varying requests and manage a variety of responsibilities.
- Ability to work with confidentiality when needed.
- A variety of Medical, dental, and vision benefit plans
- Health Savings Account with a generous employer contribution
- Company paid life and disability insurance
- 401(k) savings plan, with company match
- Comprehensive paid time off, including: vacation days, 10 designated holidays, sick time, and bereavement leave
- Up to 16 hours of volunteer time off
- Up to 16 weeks of Paid Parental Leave
- Ongoing professional development programs
- Wellness program, including monthly and quarterly prizes
- And more!