Caribou Coffee Manager | Denver Airport at MISSION YOGURT INC – Denver, Colorado

Mission Yogurt, Inc. is seeking a Manager for Caribou Coffee at the Denver International Airport. The Manager will support the General Manager and is responsible for overseeing all aspects of restaurant operations, including but not limited to quality control, personnel management, sanitation, health inspections, and inventory management. This role requires an in-depth knowledge of various company policies, procedures, and exposure to a wide variety of concepts.

What Mission Offers You:

• Comprehensive benefits including medical, dental, vision, FSA/HSA, and optional life, disability, accident, critical illness, hospital, and pet insurance—effective the first of the month after 60 days of full-time employment.
• 401K plus company match*
• Paid Time Off
• Employee Discount
• Company paid Airport Employee Parking or RTD EcoPass

What We Are Looking For:

• Candidates who possess at least three years of restaurant management experience.
• Prior experience as a barista is strongly preferred.
• Delivers superior food and beverage service and maximizes customer satisfaction.
• Upholds ideals, values, and practices that are the foundation of Mission Yogurt: Loyalty, Innovation, Service, Communication, and Flexibility.
• Adheres to Mission Yogurt's safety, sanitation, and cleanliness policies and practices.
• Ensures all operating and quality standards are met.
• Upholds a professional and ethical management style and presentation.
• Assesses work-related issues in a professional manner and exercises honest, non-biased judgment.
• Ensures safety and security of both guests and team members.

Job Responsibilities:

• Manage day-to-day operations that include decision making, team member support, guest interaction, scheduling, and planning while upholding standards, product quality, and cleanliness.
• Increase sales by ensuring guest satisfaction and prompt problem resolution.
• Communicate with back-of-house management, ensuring the kitchen maintains specific standards, passing Health Department inspections with a 90% or better.
• Responsible for delegating and following up on tasks while remaining accountable for the overall function of the restaurant.
• Manage and control profit and loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.
• Responsible for recruiting, selecting, onboarding, training, communicating job expectations, and retention of team members through coaching, motivation, recognition, and development, as well as monitoring and disciplining when necessary.
• Communicate equipment problems effectively and practice good preventative maintenance on all equipment.

Physical Requirements:

• Must be able to alternate between sitting and standing for up to 10 hours. Position requires prolonged sitting, bending, stooping, twisting, reaching overhead, and lifting products and supplies weighing up to 20 pounds, with occasional lifting and/or moving of items up to 50 pounds, as well as repetitive hand and wrist motion.

Mission Yogurt, Inc. is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law. While Mission is committed to following this principle in every facet of employment, all employees share in the responsibility to promote and foster a favorable work environment.